AdWords API Re: Report Job error: Either this object does not exist, or this user does not have permission to access it.

2008-11-14 Thread AdWords API Advisor
Hello Eric, Great, using a thread pool to limit the total number of pending reports sounds like the right approach. If you previously didn't have a limit on the total number of pending reports then I'm inclined to think that was the root cause of the behavior you saw. Once a newly scheduled repo

AdWords API Re: Report Job error: Either this object does not exist, or this user does not have permission to access it.

2008-11-14 Thread Eric
Hello Jeff, Right...we've implemented the semaphore suggestion as a Java thread pool with a maximum of 5 threads. However, it is unclear to me from the Report Center documentation as to whether the referenced account is an MCC account or client account. We've made the assumption it has been the

AdWords API Re: Report Job error: Either this object does not exist, or this user does not have permission to access it.

2008-11-13 Thread AdWords API Advisor
A quick followup question: are you doing anything in your code to make sure that you don't have more than 15 active reports at any one time? As per http://code.google.com/apis/adwords/docs/developer/ReportService.html "The Report Center stores up to 15 generated reports per account. When the s

AdWords API Re: Report Job error: Either this object does not exist, or this user does not have permission to access it.

2008-11-13 Thread AdWords API Advisor
Hello Eric, Thanks for the additional detail about the occurrence rate. I don't think this is related to the issue in the other thread. It's pretty easy to trigger that error when you're not supplying the appropriate MCC/client email credentials, which sounds like is what is happening in the o

AdWords API Re: Report Job error: Either this object does not exist, or this user does not have permission to access it.

2008-11-13 Thread Eric
Hello Jeff, This behavior started about three weeks ago. It happens every day and effects anywhere from 4 to 10 client accounts out of over 200 client accounts. If we try again after the failure, we are able to get the report. There was another thread started yesterday that is giving the same

AdWords API Re: Report Job error: Either this object does not exist, or this user does not have permission to access it.

2008-11-11 Thread AdWords API Advisor
Hello Eric, Yes, that does look very odd. I'm filing a bug about it. You're saying that this happens at least once a day? When did the behavior start? Cheers, -Jeff Posnick, AdWords API Team On Nov 10, 3:47 pm, Eric <[EMAIL PROTECTED]> wrote: > We have been getting a lot of 500 Internal Serve