Re: Changing FeedItemDevicePreference from mobile to none for enhanced sitelink adextensions

2013-09-24 Thread Takeshi Hagikura (AdWords API Team)
Hi Jay, Apologies for responding it late, I'm able to update the devicePreference by sending devicePreference as null. like this xml. ?xml version=1.0 encoding=UTF-8? soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd=http://www.w3.org/2001/XMLSchema;

Re: Changing FeedItemDevicePreference from mobile to none for enhanced sitelink adextensions

2013-09-24 Thread Jay
Hi Takeshi, Thanks for your help. I was directly setting a null in setDevicePreference() which is wrong. It is working perfectly now. Best Regards, Jay -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: Changing FeedItemDevicePreference from mobile to none for enhanced sitelink adextensions

2013-09-17 Thread Takeshi Hagikura (AdWords API Team)
Hi Jay, Are you still experiencing the issue? If so, can you please share your latest request/response xml logs that are facing the issue? Best, - Takeshi, AdWords API Team On Friday, September 13, 2013 6:31:24 AM UTC+9, Jay wrote: We are actually still experiencing this bug today. To

Re: Changing FeedItemDevicePreference from mobile to none for enhanced sitelink adextensions

2013-09-17 Thread Jay
Hi Takeshi, Thanks for taking the time to review our issue. We are still experiencing this today, enclosed is the most recent soaplog from a few minutes ago. Scenario is the same where we have an AdExtension on AdWords with mobile preference checked, and we could not remove it. Best Regards,

Re: Changing FeedItemDevicePreference from mobile to none for enhanced sitelink adextensions

2013-09-12 Thread Jay
We are actually still experiencing this bug today. To change device preference away from MOBILE, we simply set a NULL into the data object, but that still fails to change the preference from MOBILE to NONE. Any help would be appreciated. -Jay -- --

Re: Changing FeedItemDevicePreference from mobile to none for enhanced sitelink adextensions

2013-09-11 Thread Jay
On Monday, September 9, 2013 3:59:06 PM UTC-7, Jay wrote: Hi Folks, I ran into a little problem trying to change an existing enhanced sitelink's device preference from MOBILE to none using FeedItemDevicePreference. Here is my soap log with request and reply. As I clear out the

Re: Changing FeedItemDevicePreference from mobile to none for enhanced sitelink adextensions

2013-09-11 Thread Jay
Hi Folks, As of today 9/11, we noticed that we can again remove mobile preference from feeditems. Thank you for fixing this. Jeff -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Changing FeedItemDevicePreference from mobile to none for enhanced sitelink adextensions

2013-09-09 Thread Jay
Hi Folks, I ran into a little problem trying to change an existing enhanced sitelink's device preference from MOBILE to none using FeedItemDevicePreference. Here is my soap log with request and reply. As I clear out the FeedItemDevicePreference with a null, the results from the set operation