CustomerSyncService in Sandbox - not all changes are returned

2010-12-13 Thread Alexander Parij
Hi , Is it possible that somehow the sandbox won't return the ids of changed objects using CustomerSyncService ? >From what I see it will never return id's of changed or deleted adgroup criterions, also no changes to adgroup are returned. Changes to campaigns or ads are picked up and returned .

Re: CustomerSyncService in Sandbox - not all changes are returned

2010-12-14 Thread Alexander Parij
Or may be it's a difference in how the resources are allocated between production and sandbox environment ? In production environment it takes around ~10sec for changes to propagate to all your systems so CustomerSyncService can pick them up . In Sandbox it might take longer, like we are talking

Re: CustomerSyncService in Sandbox - not all changes are returned

2010-12-15 Thread Alexander Parij
Looks like no one cares about fixing sandbox bugs so I had to debug your api. 1) I create campaign and add some other objectsusing the api 2) I use CustomerSyncService for the first time with min date set to 19700102 since I don't have the lastChangeTimestamp 3) I get a result with some lastCh

Re: CustomerSyncService in Sandbox - not all changes are returned

2010-12-16 Thread AdWords API Advisor
Hi Alex, To your original question, I am seeing that criteria changes aren't being picked up by the CustomerSyncService in the sandbox. I don't think this is the desired behavior, and I'll investigate the issue with the core engineering team. More information about the TOO_MANY_CHANGES error is

Re: CustomerSyncService in Sandbox - not all changes are returned

2010-12-16 Thread Alexander Parij
Thanks Eric, I'm glad someones is going to take a look at it . As I said in my last message , it's not about criteria changes but about lastChangeTimestamp being incorrect so it just depends how lucky you are and how much seconds you subtract , you will get more and more changes be it criteria

Re: CustomerSyncService in Sandbox - not all changes are returned

2010-12-17 Thread AdWords API Advisor
Hi Alex, Regarding the timestamps, I'm not aware of any accuracy issues or needing to subtract seconds. If you are finding otherwise please include the requestIds from a series of requests that demonstrates the issue and I'll look into the problem. Regarding the TOO_MANY_CHANGES, I think you are