Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hello, The team has been hard at work getting it ready for a wide release and hopes to have it out soon, but unfortunately I can't be any more specific than that. In the meanwhile, you can still use temporary IDs with bulk mutates. Ultimately, if you want to make large-scale changes, you'll sti

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Oh thats a shame as we based our whole architecture on the negative ids! Any hint on when (about) is it going to be available? On Tuesday, 18 August 2020 at 13:03:32 UTC+1 adsapiforumadvisor wrote: > Hello, > > This feature is not yet widely available. I believe that the access you're > missing

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hello, This feature is not yet widely available. I believe that the access you're missing is actually access to the batch jobs feature, not access to the customer. Unfortunately, we are not accepting new users into this feature at the current time. Please follow our blog where we announce new

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi Kostas, Thank you for the update. I'll take a look at this internally with my team and get back to you as soon as possible. Thank you, Bryan, Google Ads API Team ref:_00D1U1174p._5004Q23Jwor:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://google

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi Brian, thanks for the reply. If the credentials didn't have access, then AddCampaigns example wouldn't work either right? Btw, I am using these credentials on our codebase as well, and normal google beta api works fine apart from the batch job service. That's why I tried the google provided

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi Brian, thanks for the reply. If the credentials didn't have access, then AddCampaigns example wouldn't work either right? Btw, I am using these credentials on our codebase as well, and normal google beta api works fine apart from the batch job service. That's why I tried the google provided

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi Kostas, This error might be because your Client ID and Client Secret (user credentials) don't have the correct access/permission to those accounts. Could you log into the accounts for which you encounter this error and click "Tools and Settings" > "Setup" > "Account Access" and check that yo

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi, So the error I am getting from AddCompleteCampaignsUsingBatchJob is the one you mention: "Mutate job #0 has a status 'User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the 'login-customer-id' header. See

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi Kostas, Thank you for the update. I see that you're running the AddCampaigns class from the same project with the same login-customer-id and customer id and it looks to be running okay. Could you elaborate on your error? Do you encounter an error message? Can you confirm if the error message

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi, In the logs I've send, the login-customer-id header is present with the manager id. Here it is again (replaced some digits with ). Also please note I am running the example code that google provides, so this is not my code. Are you part of the google dev team? Do you have the ability to

RE: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi Kostas, Thank you for the logs. I took a closer look at the full logs that you've provided, but it doesn't seem to have the error from before. It looks like you're encountering the error "User doesn't have permission to access customer. Note: If you're accessing a client customer, the manage

Re: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

So I am using the class AddCompleteCampaignsUsingBatchJob from https://github.com/googleads/google-ads-java.git Here is the full debug log output: 2020-08-14 01:18:36,427 INFO [Gax-2] logging.RequestLogger (RequestLogger.java:157) - SUCCESS REQUEST SUMMARY. Method: google.ads.googleads.v4.se

RE: Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi Kostas, Thank you for reaching out to us. I see that you're encountering an issue regarding Batch Job. Could you provide us with the full request and response log for where you encounter this issue so that I may further investigate your concern? Thank you, Bryan, Google Ads API Team ref:_00

Only fails at AddCompleteCampaignsUsingBatchJob : User doesn't have permissions to access customer

Hi, I am running the AddCompleteCampaignsUsingBatchJob from the example java project and it prints the results: 2020-08-13 07:36:23,238 INFO [Gax-6] logging.RequestLogger (RequestLogger.java:157) - SUCCESS REQUEST SUMMARY. Method: google.ads.googleads.v4.services.BatchJobService/ListBatchJobR