Re: Getting 500 Internal error when adding price extension to customer

2020-12-02 Thread Google Ads API Forum Advisor Prod
Hello, It looks like the root cause of this issue is that you're specifying the resource name of the entity you're creating in the request as you're creating it. The resource name, however, is a unique identifier created by the API. Try not specifying a resource name on your create request and

Re: Getting 500 Internal error when adding price extension to customer

2020-12-01 Thread Google Ads API Forum Advisor Prod
Hello, Unfortunately, I still don't have anything to share. I'm following up with the team to try to get to the bottom of this, and I will let you know as soon as I do learn anything. Regards, Mike, Google Ads API Team ref:_00D1U1174p._5004Q27tIKC:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Getting 500 Internal error when adding price extension to customer

2020-12-01 Thread Nadezhda Yakuba
Hi, Are there any updates yet? Best regards, Nadezhda On Friday, November 20, 2020 at 4:45:26 PM UTC+3 adsapiforumadvisor wrote: > Hello, > > No updates yet. I'm keeping an eye on the investigation and I will let you > know as soon as I have any information to share. > > Regards, > Mike, Googl

Re: Getting 500 Internal error when adding price extension to customer

2020-11-20 Thread Google Ads API Forum Advisor Prod
Hello, No updates yet. I'm keeping an eye on the investigation and I will let you know as soon as I have any information to share. Regards, Mike, Google Ads API Team ref:_00D1U1174p._5004Q27tIKC:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googl

Re: Getting 500 Internal error when adding price extension to customer

2020-11-20 Thread Nadezhda Yakuba
Hi Peter, Are there by any chance any updates yet? Best regards, Nadezhda On Tuesday, November 17, 2020 at 9:59:00 AM UTC+3 adsapiforumadvisor wrote: > Hi Nadezhda, > > Thank you for providing these details. > > We'll discuss this with the rest of our team and get back to you once we > have upda

Re: Getting 500 Internal error when adding price extension to customer

2020-11-16 Thread Google Ads API Forum Advisor Prod
Hi Nadezhda, Thank you for providing these details. We'll discuss this with the rest of our team and get back to you once we have updates. Best regards, Peter Laurence Napa Oliquino Google Ads API Team ref:_00D1U1174p._5004Q27tIKC:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ A

Re: Getting 500 Internal error when adding price extension to customer

2020-11-16 Thread Nadezhda Yakuba
Hello there, So, we upgraded to v6 (google-ads 8.0.0, python lib) and, unfortunately, the problem is still here customer id: 3084105835 Method: /google.ads.googleads.v6.services.CustomerExtensionSettingService/MutateCustomerExtensionSettings Host: googleads.googleapis.com:443 Headers: { "dev

RE: Getting 500 Internal error when adding price extension to customer

2020-11-12 Thread Google Ads API Forum Advisor Prod
Hi Nadezhda, Thanks for posting your concern. The Internal error occurs when something unexpected happened while processing the request or due to a bug. However, retrying the API request will fix this error. Also, since you are using v4, which already deprecated based on Deprecation Schedule g

RE: Getting 500 Internal error when adding price extension to customer

2020-11-12 Thread Google Ads API Forum Advisor Prod
Hi Nadezhda, Thanks for posting your concern. The Internal error occurs when something unexpected happened while processing the request or due to a bug. However, retrying the API request will fix this error. Also, since you are using v4, which already deprecated based on Deprecation Schedule g