Re: No value returned from AdGroupCriterionService mutate

2011-01-20 Thread AdWords API Advisor
Hi Joel, The core engineering team is still actively working on the issue, but I don't have an estimate as to when it will be complete. Best, - Eric On Jan 20, 9:03 am, joel joel.patt...@gmail.com wrote: Hi Eric, any update on this issue? We are still seeing the error occur, even on accounts

Re: No value returned from AdGroupCriterionService mutate

2011-01-07 Thread joel
Interesting: when I changed partialFailure to false, the API call starting throwing an AxisFault instead of simply returning null. The Api Error was the following: AdGroupCriterionLimitExceeded.ACCOUNT_LIMIT Enclosing Id = 2440153893 EntityCountLimitExceededReason ACCOUNT_LIMIT Limit = 5

Re: No value returned from AdGroupCriterionService mutate

2011-01-07 Thread AdWords API Advisor
Hi Joel, That's interesting, it looks like that type of error isn't being handled correctly with partialFailure enabled. I'll pass this information on to the core engineering team. Best, - Eric On Jan 7, 10:38 am, joel joel.patt...@gmail.com wrote: Interesting: when I changed partialFailure

Re: No value returned from AdGroupCriterionService mutate

2011-01-06 Thread AdWords API Advisor
Hi Joel, The core engineering team is having a hard time finding the root cause of the problem. Can you try running a request against one of these accounts with the partialFailure header set to false? The hope is that this will allow the underlying error to bubble up to the surface, making it

Re: No value returned from AdGroupCriterionService mutate

2011-01-04 Thread AdWords API Advisor
Hi Joel, Looking deeper, I can see that it is affecting those two account 100% of the time, and the rest of your accounts not at all. The problem appeared temporary to me at first because you had stopped making requests to those certain accounts. I'll pass this information along to the core

Re: No value returned from AdGroupCriterionService mutate

2011-01-03 Thread joel
Unfortunately this is still occurring on at least several accounts. I forwarded the account ids to apiadvisor and our rep. Can you please continuing researching the issue? Let me know if you need any additional details. On Dec 29 2010, 1:16 pm, AdWords API Advisor adwordsapiadvi...@google.com

Re: No value returned from AdGroupCriterionService mutate

2010-12-29 Thread AdWords API Advisor
Hi Joel, Looking at the logs it seems like this was a temporary issue. I'll follow up with the core engineering team to see if they have any insight, but let me know if you see the problem return. Best, - Eric Koleda, AdWords API Team On Dec 23, 8:49 am, joel joel.patt...@gmail.com wrote: