Hello,
We have finalized all those jobs for you. We're looking into making sure
that this doesn't continue to happen going forward with new jobs as well.
Regards,
Mike, AdWords API Team
On Thursday, June 1, 2017 at 8:57:24 AM UTC-4, Michael Cloonan (AdWords API
Team) wrote:
>
> Hello,
>
> I
Hello,
I have contacted the team to have them investigate those IDs and see if
they can get them canceled for you. I'll let you know when I hear back.
Regards,
Mike, AdWords API Team
On Thursday, June 1, 2017 at 4:31:57 AM UTC-4, Džiugas Petkevičius wrote:
>
> I think we experiencing same
I think we experiencing same problem. We have 25 batch jobs with status
canceling stalled for more than 20 hours. All new batch jobs are stalled
too. But at least new ones can be canceled.
Stalled batch job ids: 504630851, 504630905, 504630932, 504630965,
504630983, 504631139, 504631166,
Hi Mike!
I just checked and it seems the job completed at some point over the
weekend. It was however stuck at 100,000 ops for at least 40 minutes (which
is the longest we'll poll for), and most healthy jobs of the same size
don't seem to do this.
So we're good on our end for now, but it's
Hello,
I've passed along the ID you gave, and the team will check whether that's
the same issue as the previous one you encountered.
I believe that you may be able to reduce risk of this occurring by
splitting jobs into multiple smaller batches, but I am confirming with the
team about whether
Thank you so much, we've been able to upload all batches... except the last
one (job id 397817899). It seems to be stuck at 100,000 ops executed.
Could you please give us a hint as to what edge case we're tripping? Given
that it's happened on 3 separate occasions, it's probably worth it for us
Hello,
We have cleared out the current queue of stalled jobs for your account, and
have generated download URLs for those jobs so you can fetch results for
each one.
Please let me know if this issue recurs while we're working on fixing the
underlying problem.
Regards,
Mike, AdWords API Team
Hello,
I apologize for the slow response. I will see what we can do about the
currently running jobs to clear things up and let you run new ones.
Regards,
Mike, AdWords API Team
On Monday, October 31, 2016 at 9:46:11 AM UTC-4, Adrian Ghizaru wrote:
>
> Hi Mike!
>
> Thank you so much for
Hi Mike!
Thank you so much for looking into it! Unfortunately, we're unable to start
any new jobs due to DISK_QUOTA_EXCEEDED errors. It doesn't seem like we can
do anything about it on our end, whenever I try to cancel one of those jobs
it stays stuck in a CANCELING state. Would you be able to
Hello,
These jobs actually ran into a very rare issue that caused the stall. My
suggestion is to retry these specific operations, and it will likely not
recur. You may be able to reduce the likeliness even more by splitting the
job into a few smaller batches.
Engineering is planning a fix for
Hello,
Thanks for the report. I'm going to look into it and let you know what I
find.
Regards,
Mike, AdWords API Team
On Friday, October 28, 2016 at 11:28:03 AM UTC-4, Adrian Ghizaru wrote:
>
> Hello!
>
> We are experiencing problems similar to the stalling batch jobs from May -
> July of
Hello!
We are experiencing problems similar to the stalling batch jobs from May -
July of this year [1]. On our test account at Busbud (760-779-2587) we have
4 jobs stalled for over a week and 2 more since last night:
387400054 - CANCELING - 23% - 8 ops executed
387460843 - ACTIVE - 0% - 0
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