Re: Trial creation fails only when previously we have defined campaign platform modifiers

2018-05-09 Thread 'Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Yeray, I'm glad that your issue has been resolved. If you happen to see the issue again, please capture the SOAP logs and share it with us so we can investigate the issue. Regards, Bharani, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our bl

Re: Trial creation fails only when previously we have defined campaign platform modifiers

2018-05-09 Thread yeray . romero
Hello Bharani, it looks like the bug is gone now. We haven't changed the way we are creating campaigns nor the way we are creating experiments, but our tests accounts are now creating campaigns without connected TV platforms. There wasn't anything in the SOAP requests nor in the responses making

Re: Trial creation fails only when previously we have defined campaign platform modifiers

2018-05-03 Thread 'Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, For the account mentioned in my previous reply, the Campaign: Campaign_ES_1 was created on May 2, 2018 and the Platform criteria has been added through the AdWords API. Could you share the API SOAP request and response logs for this operation? It will help us figure out on how exactly t

Re: Trial creation fails only when previously we have defined campaign platform modifiers

2018-05-03 Thread yeray . romero
Hello Bharani, thank you for the answer. Looks like we are moving towards the source of the error, however, AFAIK the user of the Adwords API doesn't create the platforms attached to a campaign but they are created by default for each campaign. We were only aware of the existence of devices (De

Re: Trial creation fails only when previously we have defined campaign platform modifiers

2018-05-02 Thread yeray . romero
Also, remember we are also creating experiments as part of our CI process under many different circumstances, except when there is a platform modifier in the campaign we are trying to clone. On Wednesday, 2 May 2018 10:03:58 UTC+1, yeray@farfetch.com wrote: > > > Hello! > > Unfortunately, w

Re: Trial creation fails only when previously we have defined campaign platform modifiers

2018-05-01 Thread 'Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Yeray, Thank you for deleting the post with sensitive information. Could you please share the SOAP logs for both request and response, so I can take a look at the error you're receiving? It looks like the Campaign and Draft has been removed from the UI. It is possible that the Trial crea

Re: Trial creation fails only when previously we have defined campaign platform modifiers

2018-05-01 Thread yeray . romero
Hello Bharani, as requested: ('http://schemas.xmlsoap.org/soap/envelope/"; ' 'xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; ' 'xmlns:tns="https://adwords.google.com/api/adwords/cm/v201802"; ' 'xmlns:ns0="https://adwords.google.com/api/adwords/cm/v201802"; ' 'xmlns:ns1="http://schema

Re: Trial creation fails only when previously we have defined campaign platform modifiers

2018-05-01 Thread yeray . romero
Hello Bharani, as requested: ('http://schemas.xmlsoap.org/soap/envelope/"; ' 'xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; ' 'xmlns:tns="https://adwords.google.com/api/adwords/cm/v201802"; ' 'xmlns:ns0="https://adwords.google.com/api/adwords/cm/v201802"; ' 'xmlns:ns1="http://schema

Re: Trial creation fails only when previously we have defined campaign platform modifiers

2018-04-30 Thread 'Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Yeray, Could you please share the complete SOAP request and response logs for the API request, so I can take a look? You can reply back via *Reply privately to author* option. If you're using AdWords UI and experiencing the issue, could you please post this question on the Advertisers c

Trial creation fails only when previously we have defined campaign platform modifiers

2018-04-30 Thread yeray . romero
Hello, I am a software engineer working at Farfetch in the adwords systems and we are currently experiencing some issues since the 23th of April in the TrialService for all of our test accounts. We are using the API version v201802 via the python client v10.1.0. Worths mentioning the test pipel