Re: facing "request_error: unknown" for shopping performance reports

It seems that it is working again (I only tested the *shopping_performance_view *report on https://gaql.app and it returns data now, while it was failing before). cheers On Monday 5 August 2024 at 21:59:53 UTC+2 Google Ads API Forum Advisor wrote: > Hi, > > Our engineering team is actively wo

Re: facing "request_error: unknown" for shopping performance reports

Hi, Our engineering team is actively working on this issue, and one of my team members will reach out to you once we have an update. Meanwhile, your patience is highly appreciated. However, I would recommend you refer to this blog post for more information regarding this issue and ads.google.co

Re: facing "request_error: unknown" for shopping performance reports

same error for us, please explain how to fix On Monday 5 August 2024 at 11:40:49 UTC+2 Google Ads API Forum Advisor wrote: > Hi, > > I would like to inform you that our team is aware of this issue and we are > currently working on it. Kindly refer to the Blog Post >

Re: facing "request_error: unknown" for shopping performance reports

Same here for us. About 6 accounts are working the rest give this error when we try to use the shopping performance view so it's definitely a problem at Googles end. On Monday, August 5, 2024 at 9:40:31 AM UTC+1 Yann KERVELLA wrote: > Encountering the same issues as well on reports that were ru

Re: facing "request_error: unknown" for shopping performance reports

Encountering the same issues as well on reports that were running since 2022... Le lundi 5 août 2024 à 10:20:17 UTC+2, Ales Sturala a écrit : > Here is some more detail: > > requestId=*465K1mpGUpCQQfEPa2TMTQ* > > *SELECT segments.product_brand, campaign.id , > campaign.name

Re: facing "request_error: unknown" for shopping performance reports

Here is some more detail: requestId=*465K1mpGUpCQQfEPa2TMTQ* *SELECT segments.product_brand, campaign.id, campaign.name, metrics.impressions, metrics.clicks, metrics.cost_micros, metrics.conversions, metrics.conversions_value, metrics.cost_per_conversion, campaign.status, ad_group.status FROM

Re: facing "request_error: unknown" for shopping performance reports

Same error as well! The report is failing suddenly, worked fine for the past 1 year so it has to be a problem at Google's side. On Monday 5 August 2024 at 09:11:45 UTC+2 Stefan Zehr wrote: > We receive the same error message when attempting to load shopping > performance data. The error occured

Re: facing "request_error: unknown" for shopping performance reports

We receive the same error message when attempting to load shopping performance data. The error occured around the time of the outage on 02.08.24 Google Ads API Forum Advisor schrieb am Montag, 5. August 2024 um 08:56:57 UTC+2: > Hi, > > Thank you for reaching out to the Google Ads API support

RE: facing "request_error: unknown" for shopping performance reports

Hi, Thank you for reaching out to the Google Ads API support team. Based on the provided logs, I understand that you are encountering the "UNKNOWN" error. I also noticed that you have provided incomplete logs. Please provide us with the complete API logs (request and response with request-id an

Facing "request_error: UNKNOWN" for Shopping Performance Reports

I read in the Google Ads Status page that by now, reporting services should mostly be working again. However, we are facing an issue now when attempting to load shopping performance data for any of our customers: { "errors": [ { "error_code": { "request_error": "UNKNOWN"