Re: [AFMUG] Trouble Ticketing system

Amen. When we started the company I was more concerned with "it just works" than spending time fiddling around with it.  I've already sent one or two e-mails to them about optional upgrades that basically said "piss off with your pricing." photograph Daniel White Co-Founder phone: +1 (702)

Re: [AFMUG] Microsoft vs Google

We love Google apps going on 9 years now. I've never been a fan of Microsoft. We also use slack but if Microsoft includes much of the functionality of slack and zoom in their offerings, it may be worth looking into for someone wanting to switch. We love Google too much and have very few pain poin

[AFMUG] Switch with 2, 100 gig ports and few sfp+ ?

One of the provider is trying to deliver 100 gig NNI connection to minimize the cross connect cost in the data center, so looking for Looking for 1 or 2 100 gig ports and few sfp+ ports. Any suggestions on such switch? Tushar -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/

Re: [AFMUG] Microsoft vs Google

We work with a number of mid to enterprise sized corporate clients as part of our consulting practice. Within those communities, Google’s toolset holds a very small piece of the market, if even countable. Microsoft’s toolset, (Office 365 with Exchange, Teams, Sharepoint, Outlook, etc) seems

Re: [AFMUG] Microsoft vs Google

microsoft all the way. slower to adopt new toy tech, longer support of outdated endpoints, stodgy old goats are reliable old goats. The whole current security issue is a nothingburger to me as I assume google just never comes clean On Tue, Mar 16, 2021 at 12:48 PM Steven Kenney wrote: > You have

Re: [AFMUG] Microsoft vs Google

It is a legit debate too : | Having Google or Microsoft as the lesser of the 2 evils is another debate on itself. Its pretty much NSA vs CIA. Each one has its purpose and mission but each one is corrupt and overreach their authority. Both Microsoft and Google do that. Can Google domain work

Re: [AFMUG] Microsoft vs Google

I know, I was going to pick Microsoft because its the lesser of the two evils but then again I used to work heavily with them 20 years and it was a clown show back then. But that being said it has come a long way on the cloud side of things. It just does not seem to be reliable. I was working in

Re: [AFMUG] Microsoft vs Google

To be sure this could be a lively debate. We have been using Google for a few years now and overall am quite happy. Cloud uptime is phenomenal. I personally steer clear of Microsoft at all costs. For any use. Thank goodness for Steam's efforts on Linux gaming. Google is not innocent though, but my

Re: [AFMUG] Microsoft vs Google

After the latest zero days that MS got word of in January and did not patch in a month later onsite exchange is not looking the best. On Tue, Mar 16, 2021 at 1:48 PM Steven Kenney wrote: > You have a choice of moving your office applications, all of its > documents, email server , video conferen

[AFMUG] Microsoft vs Google

You have a choice of moving your office applications, all of its documents, email server , video conferencing, project management and other applications from on prem to cloud based. Which one do you choose? One will cost more than the other for sure. One allows you to join a domain via Azure

Re: [AFMUG] Trouble Ticketing system

We use Request Tracker. It's open source but they do have commercial support or there are 3rd party developers. At 08:01 PM 3/15/2021, you wrote: My current "trouble ticketing" system at packetflux that we use for cust...@packetflux.com continues to irritat

Re: [AFMUG] Trouble Ticketing system

Faveo Helpdesk From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of James Howard Sent: Tuesday, March 16, 2021 10:49 AM To: 'AnimalFarm Microwave Users Group' Subject: Re: [AFMUG] Trouble Ticketing system https://www.smartertools.com/smartertrack/help-desk-software Back in a previous

Re: [AFMUG] Trouble Ticketing system

https://www.smartertools.com/smartertrack/help-desk-software Back in a previous life we used to host a Smartertrack instance for a bank that we provided IT support for. I haven't kept on newer versions but at the time it was decent and the pricing was good. From: AF On Behalf Of Gino A. Villa

Re: [AFMUG] Trouble Ticketing system

Check https://freshdesk.com/ Gino Villarini Founder/President @gvillarini t: 787.273.4143 Ext. 204 [https://mcusercontent.com/491678685aaddc31e08616413/images/968060a2-d5a8-4a76-b3b3-cee8c588e646.png] [https://image.ibb.co/noQeyp/inc500.png]