Re: [AFMUG] New service

2015-01-28 Thread Ken Hohhof
: [AFMUG] New service Wireless router issues seem to be increasingly the thing that we get judged by. I am considering starting a new service, either by subscription or a one time deal. Kinda like the weCare program I did in a former life. But this would be more focused on wireless. I am

Re: [AFMUG] New service

2015-01-28 Thread Bill Prince
No kidding. I was at one of our subscribers last week. They were (natch) having WiFi issues. Pulled out my handy-dandy DROID WiFi Analyzer, and found 5 (yes 5) different APs, all on channel 6. They had the expected AP connected to our SM. They had another repeater-type thingy in a far-off

Re: [AFMUG] New service

2015-01-28 Thread Jaime Solorza
Well funny you brought this up. During a typical install in the boonies (No cable, No DSL, Propane gas, well water, etc), we ran into a wireless router issue. The customer switched from another wireless provider to our service stating that because their service didn't cover the entire house,

[AFMUG] New service

2015-01-28 Thread Chuck McCown
Wireless router issues seem to be increasingly the thing that we get judged by. I am considering starting a new service, either by subscription or a one time deal. Kinda like the weCare program I did in a former life. But this would be more focused on wireless. I am thinking a hit squad

Re: [AFMUG] New service

2015-01-28 Thread Jeremy
Sometimes it isn't even interference, but just a lack of understanding the capabilities of the system. For example; we had a call a few nights ago that the customer was only seeing 0.83Mbps on a speedtest, on our 5Mbps plan. He sent me a screenshot...what is the problem?? I asked him to power