: [AFMUG] New service
Wireless router issues seem to be increasingly the thing that we get judged by.
I am considering starting a new service, either by subscription or a one time
deal. Kinda like the weCare program I did in a former life.
But this would be more focused on wireless. I am
No kidding.
I was at one of our subscribers last week. They were (natch) having
WiFi issues. Pulled out my handy-dandy DROID WiFi Analyzer, and found 5
(yes 5) different APs, all on channel 6.
They had the expected AP connected to our SM.
They had another repeater-type thingy in a far-off
Well funny you brought this up. During a typical install in the boonies
(No cable, No DSL, Propane gas, well water, etc), we ran into a wireless
router issue. The customer switched from another wireless provider to our
service stating that because their service didn't cover the entire house,
Wireless router issues seem to be increasingly the thing that we get judged by.
I am considering starting a new service, either by subscription or a one time
deal. Kinda like the weCare program I did in a former life.
But this would be more focused on wireless. I am thinking a hit squad
Sometimes it isn't even interference, but just a lack of understanding the
capabilities of the system. For example; we had a call a few nights ago
that the customer was only seeing 0.83Mbps on a speedtest, on our 5Mbps
plan. He sent me a screenshot...what is the problem?? I asked him to
power