Re: [Evergreen-general] [External] Re: Problems with authorize.net in 3.11?

n - Perl version - OpenSSL version - Version of Net::SSLeay (as gotten from perl -MNet::SSLeay -e 'print $Net::SSLeay::VERSION, "\n"') Regards, Galen On Tue, Nov 21, 2023 at 2:43 PM Murphy, Benjamin via Evergreen-general mailto:evergreen-general@list.evergreen-ils.org>> w

[Evergreen-general] Problems with authorize.net in 3.11?

Has anyone else using 3.10 or 3.11 had issues with credit card payments using authorize.net? PayPal seems fine and we can process test transactions on our 3.9 dev instance, but in 3.11 we repeated get the following message in live or test mode: No x_response_code from server, (HTTPS response:

Re: [Evergreen-general] [External] Staff training

We've found that resource sharing is one of the most popular aspects of our consortium. We've had some systems that expressed hesitancy out of concern for the extra work, their materials not being on the shelves, being damaged/lost, etc. When patrons suddenly have access to so many more

Re: [Evergreen-general] [External] Re: counting OPAC logins

If you have SQL access to your database, we also use queries like this: select (EXTRACT(YEAR FROM aua.event_time) || '-' || LPAD(EXTRACT(MONTH FROM aua.event_time)::text,2,'0')) AS "Month", count(*) as CNT from actor.usr_activity aua join actor.usr au on (au.id=aua.usr) where etype in(15) group

[Evergreen-general] Multiple marked lost processes for a single Org Unit

Has anyone successfully implemented more than one marked lost action trigger for a single Org Unit? For instance, BOOK circ mods being marked lost at 30 days, but LAPTOP circ mods being marked lost at 2 days (or all but LAPTOP marked lost at 30 days and just LAPTOP marked lost at 2 days?) We

Re: [Evergreen-general] [External] Ways to handle shelving location names?

We have a standardized list of shared consortium-wide shelving locations and a general convention for naming them. https://nccardinalsupport.org/index.php?pg=kb.page=99 We try to avoid adding system level shelving locations, but if there is a reason to do so, we will. Every few years we'll see

[Evergreen-general] OPAC screenshot circa 2015/2016?

I'm doing a presentation along the lines of "oh, how far we have come." I'm looking for an OPAC screenshot circa 2015/2016. I looked back through old presentations but didn't find one. Do any of you have one you might be able to send me? Its OK if it has your branding if it has the out of the

[Evergreen-general] Hold Policies: Transit Range & Range is from Owning Lib

Hello hivemind, I'm trying to understand how exactly Transit Range & Range is from Owning Lib settings are meant to work in hold policies. I didn't find anything in the documentation about these settings. Should any policy that's meant to be part of what allows things to resource share have a

[Evergreen-general] How do you keep your OCLC holdings up to date?

We’ve been talking with some academic libraries about using Evergreen. An important process for them is keeping their OCLC holdings information up to date. For those of you that use OCLC, do you have and sort of automated procedures that help you update your holdings information? Benjamin

Re: [Evergreen-general] [External] Analytics

We have a statewide project with Gale Analytics and can share the reports we use to extract the data they need. I'll follow up directly with more details. Benjamin Murphy NC Cardinal Program Manager State Library of North Carolina benjamin.mur...@ncdcr.gov |

[Evergreen-general] Permissions for SIP accounts, API access accounts?

I'm interested to learn what permissions others of you have assigned to your SIP accounts. I'm also interested in whether any of you are allowing external vendors to access your Evergreen instance through the Evergreen API. If so, do you have a specific permission group set up for that API

[Evergreen-general] How do you handle placing temporary ILL items on hold?

We're looking for suggestions on how to efficiently place ILL items on hold for patrons that have requested them. (Items that aren't in Evergreen and won't need to be there long term.) Current behavior we're getting is that the ILL item comes in, the staff add it as a pre-cat item, goes to the

[Evergreen-general] Purging deleted shelving locations

After a successful shelving location consolidation project a few years ago, we've found ourselves in a scenario where 85% of our shelving location are flagged as deleted, but they still show up in the Shelving Locations Editor interface. We'd like to properly purge these shelving locations from

[Evergreen-general] Feeds for LibraryIQ?

We have a member library that's interested in making use of LibraryIQ and has requested that we set up some feeds of their data. Our vendor suggested we reach out to the larger community to see if anyone has already configured a process for this. "We'll need to do something more like what we've

Re: [Evergreen-general] [External] Broad strokes

Keyword search is slow, search by title if you can. Advanced search is your friend Benjamin Murphy NC Cardinal Program Manager State Library of North Carolina benjamin.mur...@ncdcr.gov | https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal 109 East

[Evergreen-general] Holds on individual serials?

If I understand it correctly, there's no mechanism to put a hold on a specific volume of a serial with the holds interface. Is this something you encounter or have a workaround for? Do you use monographic parts? Don't allow holds on serials? Have staff add copy level holds? Benjamin Murphy NC

Re: [Evergreen-general] [External] Re: Anyone using Preferred Name in SIP responses?

Will do! Benjamin Murphy NC Cardinal Program Manager State Library of North Carolina benjamin.mur...@ncdcr.gov  | https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal 109 East Jones Street  | 4640 Mail Service Center  Raleigh, North Carolina 27699-4600 The State Library is part of the

[Evergreen-general] Anyone using Preferred Name in SIP responses?

We've recently had a request to provide Evergreen's Preferred Name value, if available, in our SIP response. For example, external system sends a SIP message 23, and in our SIP 24 response field AE to use Preferred Name. Has anyone implemented anything like this? Benjamin Murphy NC Cardinal

[Evergreen-general] Project Manager position opening at NC Cardinal

NC Cardinal is looking for a Project Manager to design and execute consortium-wide projects related to the NC Cardinal ILS application. This position will undertake projects to ensure the accuracy and consistency of the shared catalog, the efficiency of resource sharing, and other efforts to

Re: [Evergreen-general] [External] Cataloging Interest Group – AUTHORITY-FEST Announcement

We received this question: When we click on the registration link it says the time frame is from 8am-6pm, but on this flyer it says it's from 11am-1pm. I'm confused? Are we supposed to register for the whole day and show up at 11am? Benjamin Murphy NC Cardinal Program Manager State Library

Re: [Evergreen-general] [External] Issues with Hatch and Chrome

We’ve been encountering this same issue. Using 3.7.2. I don’t know that we’ve been checking about "Store settings in Hatch" though. Benjamin Benjamin Murphy NC Cardinal Program Manager NC Dept. of Natural and Cultural Resources 919.814.6797 |

Re: [Evergreen-general] [External] Re: Group Penalty Threshold: PATRON_EXCEEDS_LOST_COUNT

this modification isn't retroactive to your patrons' existing penalties. I hope this helps. Thank You, Erica On Tue, Nov 16, 2021 at 9:26 AM Murphy, Benjamin via Evergreen-general mailto:evergreen-general@list.evergreen-ils.org>> wrote: I’m trying to figure out some behavior with th

[Evergreen-general] Group Penalty Threshold: PATRON_EXCEEDS_LOST_COUNT

I'm trying to figure out some behavior with the PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold. Right now, we have a user with a lost book. The home library of the user is Branch A and the lost book's owning library is Branch A. I have a PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold of

[Evergreen-general] Documentation on Angular Staff Search Interface

Before I recreate the wheel, does anyone have any staff targeted documentation or training (that you'd be willing to share) that covers the changes to the staff search interface that was rolled out in 3.6 (what used to be called the Experimental Staff Catalog)? Benjamin Murphy NC Cardinal

[Evergreen-general] (no subject)

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