Re: SLM Issue

** You mean I have to install the Incident and problem again. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Sunday, June 10, 2007 11:36 PM To: arslist@ARSLIST.ORG Subject: Re: SLM Issue There are a number

Re: Changing Helpdesk ticket to Change ticket and vise a versa.

Yes, when relating the two, at least in ITSM 7, you can even specify which was created by which. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ben Cantatore Sent: Sunday, June 10, 2007 10:03 PM To: arslist@ARSLIST.ORG Subject: Re: Cha

Re: Changing Helpdesk ticket to Change ticket and vise a versa.

Ideally, you should not "convert" a ticket but rather create a relationship or association to the incident/change. So for example if you had an incident and you required a change to fix the incident. You'd create a change ticket and relate it to the incident. Conversely if you had a change t

Changing Helpdesk ticket to Change ticket and vise a versa.

Hello List, I am in mid of the integration of Helpdesk6.3 and change Management 6.0. Now the problem is that there are two independent modules for the creation of helpdesk or a change ticket. But from my users I am getting a request of creating/converting change ticket from already created inci

Re: ARERR 10900

Hi Axton, Thanks for your reply. I checked in the arerror.log file and I couldn't find any errors there. Any other error log files you suggest I should check? Regards, Conrad On 6/11/07, Axton <[EMAIL PROTECTED]> wrote: A container can be a number of things: - active link guide - packing lis

Re: Server Pointing to new database is giving timeout errors during startup

server: Solaris 10 DB Oracle 10g Remote, solaris 10 I cloned a zoned server to a new server with a different name - Correction :- We actually cloned the OS instance to On 6/9/07, Chris Woyton <[EMAIL PROTECTED]> wrote: ** What do you mean by "copied the server"? Did you move the ser

Job Opportunity: Cox Communications, Inc. - Atlanta, Georgia - Sr. Infrastructure Designer/Architect

If any of you ARSListers are interested in a contract to permanent position with Cox Communications, Inc. in Atlanta, Georgia then I would strongly recommend you go check out their job listing for: *Job Title: * Sr. Infrastructure Designer/Architect *Job ID: * 20877 *Location: *

Job Opportunity: Cox Communications, Inc. - Atlanta, Georgia - Interface Developer

If any of you ARSListers are interested in a contract to permanent position with Cox Communications, Inc. in Atlanta, Georgia then I would strongly recommend you go check out their job listing for: *Job Title: * Sr. Infrastructure Designer/Architect *Job ID: * 20877 *Location: *

Job Opportunity: Cox Communications, Inc. - Atlanta, Georgia - Interface Developer

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Daniel Pater is out of the office.

I will be out of the office starting 2007-06-07 and will not return until 2007-06-14. I will respond to your message when I return. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answer

Re: ARERR 10900

A container can be a number of things: - active link guide - packing list - application Do you see the container name in any of the logs? Axton Grams On 6/10/07, Conrad Pereira <[EMAIL PROTECTED]> wrote: ** Hi All, I am facing this strange issue of a user not being able to view a form through

ARERR 10900

Hi All, I am facing this strange issue of a user not being able to view a form through an application. It gives the ARERR 10900: User has no access to the specified container. The user is a member of a group and this group has been added in the permission tab of the application. This group is als

Re: SLM Issue

There are a number of installers for SLM. There is the main installer, which installs the core SLM product. Then for each product you have installed (asset, incident, problem, change, etc), there is a separate integration installer. Axton Grams On 6/10/07, Rami S Ayoub <[EMAIL PROTECTED]> wrot

SLM Issue

** Hi List, After installing SLM 7.x I cant found the SLM Tab in the Incident Consol??? Which is strange for me, and after the installation of SLM I got this message Place the AR Integration CD Installing the other integrations??? Regards, Rami _

Re: Hoover Text

If you have text in any field that is larger then what is visible will do the same thing (ie:a field that hold 50 characters , but only displays 30 character). Do not click in the field just hover over it. *Rocky* Rocky Rockwell eMA Team – Remedy Developer [EMAIL PROTECTED]

Re: macro in background

Drew, It is possible to create a macro that does a modify action. Just record it in the user tool and examine the created macro with Wordpad or so. This is easier than creating an API script with Perl or .Net if you do not have programming or API experience. Good luck, Michiel On 6/8/07, Drew