Hi Michael,
We are also experiencing the same issue, however our environment is:
ARS 6.03 Patch 17 on Windows 2003
ITSM 6.03 on Windows 2003
Email Engine 6.03 Patch 17 on Windows 2003 (all on the one server)
The workaround for this is to do a complete restart of the server. Just
restarting
Neel,
What probably WILL work is to set the environment variable ARTCPPORT with
your port number.
Kind regards,
Michiel
On 7/25/07, Neel Guatam [EMAIL PROTECTED] wrote:
Yep!! I need to have a tcp port specified. I have added $TCPPort
variable in the script but it doesn't seem to do anything.
This seems to be normal, since ARSdoc starts with loading the field
information for *all* fields from your server, which usually takes a
while (and might cause ARSdoc to run out of memory; unfortunately ARSdoc
doesn't have the option to generate documentation for only a subset of
forms).
If
Hi listers,
I'm trying to make a module of a deployable application, which will be used by
a data administrator (a role that will be defined for the application). Simply,
it will create/delete and update users: names, phone numbers etc. and roles of
the users. I would like to allow the
It worked when I shrank the attachment pool from 10x10 to 7x7.
Stephen
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Friday, July 20, 2007 8:54 AM
To: arslist@ARSLIST.ORG
Subject: Attachments
From BMC Support;
***I am afraid to say that we do not support separator
other than ?\? in EIE 7.0.1. I also confirmed this
from my EIE team as well , they recommend to use ?\?
only as separator.***
So, the \ has to stay.
Thanks guys.
--- Peter Romain [EMAIL PROTECTED]
wrote:
Hi Troy,
Norm,
Yes But ... There are issues with this..
1. Security - from a Web Perspective the active X / other new technologies
will be stopped at the client door by the Government.
- consider emails now have to go out Text only, no html text is allowed.
- consider the lockdown on the IE, that
Is there an action or run process that will automatically expend a vertical
navigation field upon window load? The Navigation Initial State option does
force a particular sub-items and its siblings to be visible, but then that
option is underlined in the user tool.
To be clear on what I mean,
Hey everyone- we're about to build a new box and are also in the process
of upgrading our server OSs to RH5. According to the compatibility
matrix, Remedy will work on RH4, but there is no mention of 5. From
what we can figure, the principle difference between RH4 and RH5 would
be in the various
I would guess you were right but I do advise you NOT to do it.
If you choose to install Remedy on a non-supported platform, you're
more or less on your own. Every issue you would have, Remedy Support
will ask you to replicate it first on a supported platform. This can
be a real pain.
The next
All -
We've been experiencing a strange (seemingly random) issue with saving any
kind of new form (View, Regular, Join) on our server.
When the problem surfaces, we receieve an error in the admin tool : The
following item was not imported : FormName (ARERR 55) The initial (Form01
Form02
I need the api libraries compiled for Solaris on X86. Remedy (I'm quite
unhappy with BMC outsourcing their support to India) has so far said NO!
The api libraries are only available for compatible platforms and that's it.
Not having these libraries for that platform is a major showstopper for a
Vancouver is in the news today. Looks like a major oil pipeline leak.
http://news.bbc.co.uk/2/hi/americas/6914883.stm
Dave Shellman
Phone: (717) 810-3687
Fax:(717) 810-2124
email: [EMAIL PROTECTED]
Tyco Electronics
MS 161-043
PO Box 3608
Harrisburg, PA 17105-3607
The api for solaris (non-sparc) simply don't exist. Only BMC has
access to the source to build the api for this platform, and if they
choose to not do so, you will need to seek another path (e.g.,
platform/os/linux emulation/etc) for you api needs.
Axton Grams
On 7/25/07, Nicoll, Alan [EMAIL
You know, the system. :)
Kidding Frederick.
--- arslist [EMAIL PROTECTED] wrote:
System test of what?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms,
Frederick W
Sent: July 21, 2007 10:23 PM
To:
Alan,
I agree with Axton and Carey. Please find the link below. It is to a PDF
document that discusses various ways to integrate with Remedy. You should
find something that works for your situation.
http://documents.bmc.com/supportu/documents/57/15/65715/65715.pdf
Marc Simmons
On 7/25/07,
Alan,
Give RIGID Systems a call. The person I know there is Rebecca Hamilton.
You can reach her at:
[EMAIL PROTECTED] . Tell her that Marc Simmons sent you.
Marc
On 7/25/07, Nicoll, Alan [EMAIL PROTECTED] wrote:
**
We are willing to go outside for a solution for our problem getting the
I second the motion for RIGID Systems.
--- Marc Simmons [EMAIL PROTECTED] wrote:
Alan,
Give RIGID Systems a call. The person I know there
is Rebecca Hamilton.
You can reach her at:
[EMAIL PROTECTED] . Tell her that Marc
Simmons sent you.
Marc
On 7/25/07, Nicoll, Alan [EMAIL
3) Wait for v7.1 to be released in Aug. They claim to have a fully
native Java API. ...
While we're working towards the pure Java API implementation, 7.1 is
not quite there (since we relied on few native modules such as
qualification parsing, rpc level version mapping logic etc). In all
I will be out of the office starting 2007-07-25 and will not return until
2007-07-30.
For any urgent questions regarding CPSS/CPSS NG, eSupport or CIC/IS116 -
please create a CPSS log and send to CPSS Applications team. Or call
CPSS-on-duty at +47 35924889 (internally 148-4889)
don't hold your breath on a client,
I would not be suprised to see and admin (web based) tool coming our way
though..
On 7/25/07, init6 [EMAIL PROTECTED] wrote:
We ripped all our escalations out and wrote them in arsperl. Then hooked
them into Control-M.
I'd like to be able to run
Appajee,
Can you connect from 7.1 java api to a 7.01 server?
--
Jarl
On 7/25/07, Papolu, Appajee [EMAIL PROTECTED] wrote:
3) Wait for v7.1 to be released in Aug. They claim to have a fully
native Java API. ...
While we're working towards the pure Java API implementation, 7.1 is
not quite
We ripped all our escalations out and wrote them in arsperl. Then hooked
them into Control-M.
I'd like to be able to run admin/user from linux. :)
Rich
Gidd Calden wrote:
Listers:
Maybe this is a John, Kinetic Survey process but I'd like to see a list of
the top
10 most requested
Any of you old timers have a list of the undocumented settings that
could be added to the ar.ini file? I think I'm looking for the OnReturn
setting that triggered the search window to launch when the Enter key
was pressed.
Anyone get them to work with the 7.x client?
Thanks,
Dave
Dave
Isn't this similar to what we do on our helpdesk form? It's pretty
straightforward.
Mary
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Durrant, Michael M. - ITSD
Sent: Wednesday, July 25, 2007 3:07 PM
To:
The only disadvantage is that you would be working with me ;0)
http://www.amazon.com/b/?node=239362011
--
-Geoff Endresen
Amazon.com
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the
Hey all...
Wouldn't Lenny Warren's Admin Console do this for you??
I'm sure that the def files are posted in a ton of places...
Gp
George Payne
Assistant Director, User Services
Information Technology Services
University of Texas at Austin
512.232.7513
Hi Mary,
For the benefit of the rest of us. How would you do you display the
helptext from the form that Michael is describing without creating an
active link for each field that executes on Gain Focus of the
field? There's got to be a better way. How does your helpdesk form do it?
Julie
Oops. My reply was intended just for Michael - not the list. Sorry -
you're right. Our solution is using an active link for each field that
executes Gain Focus on the field.
Mary
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
Thanks Dan!
Worked like a charm.
Cheers,
--
Shyam
- Original Message -
From: CONDREA, Daniel
Newsgroups: gmane.comp.crm.arsystem.general
To: arslist@ARSLIST.ORG
Sent: Tuesday, July 24, 2007 12:45 AM
Subject: Re: Registering Remedy ODBC drivers (DLL) from the command line
Here's my idea - tell me if I'm crazy:
I want to create a form with the following:
Form Name
Field ID/Field Name
Help Text
When a user focuses on Field ID/Field Name on Form Name, a text
field would be set with the contents of Help Text. I know I could do
this with a truckload of Active Links
Sure you can.
In fact in the 7.1 Java API, we have implemented the necessary rpc version
mapping infrastructure as well, but it is validated for 7.0/7.0.1 only. What
that means is -- the client program runs the pure Java code in issuing AR API's
underlying RPC calls when interacting with
32 matches
Mail list logo
