Re: filtering of collection in table object

Hi thanks for quick reply. There is no error message. There is the same collection independent of phrase in the LIKE condition. Best Regards, Vahagn Carey Matthew Black wrote: Dear rg25, You said: But in this approach I can not filter collection. but you did not explain what is

Harrison, Cindy is out of the office.

I will be out of the office starting 08/22/2008 and will not return until 09/05/2008. I will respond to your message when I return. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:

Re: Email 7.1 engine not sending mail

Hi Fred, This error is occurred because the password entered or configured in email message configuration form is wrong. I have tried this thing on my machine I have faced same problem I have the snapshot for same error as well so please check the password again. You can also modify

Re: filtering of collection in table object

Hello Vahagn I'm not sure if I've entirely understood what the problem is, but what I think you're saying is: - you have a table with an EXTERNAL qualification - in the field referred to in the external qualification you have something like [Item No LIKE %some_phrase%] - you are not getting

Are you using a CMDB Open Source Integration?

** HI All, Since download from the BMC Developer Network doesn't trap who downloaded, I have no idea who is using the Open Source Integrations (SMS2CMDB, ALT2CMDB, LAND2CMDB, CWS2CMDB, HPAC2CMB). If you are using it or did in the past, could you drop me a note at [EMAIL PROTECTED] to let me know

Re: Email 7.1 engine not sending mail

For future reference, I was having trouble using importcmd.exe from the server and I found the problem I was having. The import tool, under file, preferences, Desktop tab. The ar path, was pointing to .arcmds. I changed that to path f:\program files\ar system\home\arcmds arimportcmd.exe -u

Import tool

I apologize for the last email I sent, the subject line had nothing to do with the fix. For future reference, I was having trouble using importcmd.exe from the server and I found the problem I was having. The import tool, under file, preferences, Desktop tab. The ar path, was pointing to

Re: Remedy Link for SQL server question...

** This is a known issue and is planned for the next release. (No forward looking promises) Kelly Deaver [EMAIL PROTECTED] (Yes, I work for BMC. This post reflects the opinions of the poster and not the offical opinion of BMC) Original Message Subject: Remedy Link for SQL server

Service unavailable error 503 is firing while Invoking a web service

Hi All, I am facing following problem while invoking an external web service. ARERR [9130] an exception occurred from the Web Service class: (503) Service Unavailable Following is the scenario. There is an external update web service (update.wsdl) which is from Siebel Side, which I

Re: Remedy Link for SQL server question...

'Next Release' or a 'Future Release'? Axton Grams On Fri, Aug 22, 2008 at 10:17 AM, Kelly Deaver [EMAIL PROTECTED] wrote: ** This is a known issue and is planned for the next release. (No forward looking promises) Kelly Deaver [EMAIL PROTECTED] (Yes, I work for BMC. This post reflects the

disabling email generation to the requested for customer

Hi, I have a requirement which says the emails should be generated only for the people internal to the company and not for customers of the company. For e.g. in the change mgmt console I want to generate an email for Requested By customers and not but Email engine by default generates emails

Re: disabling email generation to the requested for customer

Unless they are in the People form with an email addresses, the messages may still generate but they will fail. Otherwise, the filter for this notification for incidents is: HPD:INC:NTCustConfirm_851_SetTag, so you could modify it by adding another set fields to clear the message tag based on

Transferring ATTACHMENTS using Remedy Link for SQL

ARS 7.0.01 P08 - AIX 5.3 Oracle 10g on a separate AIX 5.3 Remedy Link for SQL 7.0 P05 We are successfully moving data between our Remedy database and an MS SQL 2005 database in both directions. We are being asked to move ATTACHMENTS from Remedy to the SQL database. The word I'm

Importing file using Run Process using escalation

Hi everyone, Has anyone had any issues trying to import a bat file using a run process in a escalation ? We currently run a windows environment and use remedy v7.0.1 This is the run process I am using $PROCESS$ @x: F:\x\x\x\ImportCompFile.bat This is the error I get on

Re: Importing file using Run Process using escalation

Run from an escalation, wouldn't the syntax just be: $PROCESS$ F:\x\x\x\ImportCompFile.bat Leonard Neely _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Trevino, Rick Sent: Friday, August 22, 2008 1:29 PM To:

Re: Importing file using Run Process using escalation

Leonard, I tried that and got the same thing, My problem is that on one line it says no error, but the previous one says there is a failure Fri Aug 22 16:05:59 2008 390603 : Failure while trying to run the filter/escalation process (ARERR 24) Fri Aug 22 16:05:59 2008 No error : $PROCESS$

Re: SMS2CMDB with CMDB 2.1

No, AIE is 7.1 Patch 3 _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Janie Sent: Wednesday, August 20, 2008 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: SMS2CMDB with CMDB 2.1 Maybe it's too early for me yet, but I thought the

Re: SMS2CMDB with CMDB 2.1

You're both right. 1) There is no such thing as Asset 7.1. The latest version of ITSM (Asset) is 7.0.03. 2) There is an AIE version 7.1.00, as well as an AR System version 7.1.00. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions,

Re: Importing file using Run Process using escalation

Have you looked at the escalation log? What does it say when this error occurs? Leonard _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Trevino, Rick Sent: Friday, August 22, 2008 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: Importing

Re: Importing file using Run Process using escalation

That was one of the first things I did to debug, and it had no errors, this is the only message I got Checking SOT:ImportCompData (enabled) : going to fire in 604470 seconds on +SOT:TotalStorage Productivity Center Staging Form From: Action Request

Re: Importing file using Run Process using escalation

What about looking in the arfork.log. That is where external commands are logged to. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Trevino, Rick Sent: Friday, August 22, 2008 4:36 PM To: arslist@ARSLIST.ORG Subject:

Re: Importing file using Run Process using escalation

I did a search and did not find any folders or files with arfork in them, this is a windows environment, I believe I have seen arfork in A Unix environment From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of

Re: SMS2CMDB with CMDB 2.1

As David said, the installer for SMS2CMDB does not import data into all the relevant forms and always errors out. Please use the manual provided with the installers for the three fold installation: - You would have to start with importing the def files provided and then import the data

Installing Knowledge Management

Hi all - I am in the process of building 2 brand new 7.x servers, a dev QA environments. On Dev I have installed: Window 2003, IIS. Java 1.6.0_07, Active Perl 5.10.0 b 1003, ARS 7.1 p 4 (server, admin, user, approval). Then I installed KM 7.2 (which installed Tomcat 5.5 HummingBird 5.4).

Daniel Weise is out of the office.

I will be out of the office starting 08/22/2008 and will not return until 08/27/2008. I will respond to your message when I return. If you need immediate assistance call the help desk at 3145. ___ UNSUBSCRIBE or

Anticipated timeframe for an AR Server Upgrade?

Listers, We're upgrading our AR Server tonight from 5.1.2 to 7.0. A direct upgrade didn't appear to be working so I went with 5.1.2 to 6.3. I kicked it off about 6 hours ago and it still appears to be steadily chugging along at the Upgrading the AR System Database screen. I did