Hi Frex,
my suggestion:
1. Create a new Form
2. Create a new AL on this Form which fires on Window Open. First
Action: Run Process PERFORM-ACTION-REFRESH-PREFERENCE 1
3. edit your ar.conf and add Init-Form: your_new_form
Now everytime a user logs on to the system with preference server the
Thanks Martin I will give this one a go :)
--- En date de : Dim 30.11.08, Martin, Conny [EMAIL PROTECTED] a écrit :
De: Martin, Conny [EMAIL PROTECTED]
Objet: AW: How do I find users who are connected using a preference server
À: arslist@ARSLIST.ORG
Date: Dimanche 30 Novembre 2008, 14h07
**
I think that Conny's solution would only work in the Remedy User Tool and
not on the web .. unless this has changed with version 7.1
On Sun, Nov 30, 2008 at 12:43 PM, Frex Popo [EMAIL PROTECTED] wrote:
** Thanks Martin I will give this one a go :)
--- En date de : *Dim 30.11.08, Martin,
Tim,
Yes, I had that problem and it turned out that the Start Time was not being
met. I want to start the SLA when Status was Assigned but sometimes the
Incident was created if in a Pending State so the Start event was never met.
I changed to = to Resolved and my stop time was or = to
Hi Teresa,
I am testing now.
Basically I start when 'Priority' != $NULL$
Stop when 'Status' = Resolved
So I added start whenPriority != $NULL$ AND 'Status' = Resolved
Stop when'Status' = Resolved
From: Action
Thank You so much Frank. This will surely help me in preparing for my
interviews.
Frank, Gordon M. (CMS/CTR) wrote:
Some of the responses I am seeing on ARSList are a little complex.
Here's some more common questions (remember your Resume will tell your
capabilities):
1. What is the
Hi Listers,
I am having a strange problem while connecting to Remedy Administrator
tool.If I log on Remedy Administrator for one test server, then
Administrator tool runs normally at a normal speed.But If I log on Remedy
Administrator for a different test server, then the Remedy Administrator
7 matches
Mail list logo
