Re: Escalation Timeline

2009-05-16 Thread Leonard Neely - FOJ
Since we're on the subject of escalations, I thought I'd weigh in here. Not sure how relevant this is to your end goal, but it may stimulate some thought at the very least. This was in a pre 7.x environment, so the use of "Escalation Pools" was not available yet. To help ease our troubleshoo

Re: general advice on how to sell the work - this is not a Friday humour

2009-05-16 Thread Remedy Maniac
many thanks to all who have showned concern on my question. Specially to Dennis and Jennifer for their wised advice. I've already revised my original rate. But for other reasons. And not th at much. And I shall be doing the job along with the BMC consultant. It could bring more afterwards. Let see

Re: Crystal report Question

2009-05-16 Thread Leonard Neely - FOJ
You may just need to update the "Datasource Location" properties in the sub report and re-save it again. Check the setting in (Database | Set Datasource Location | Properties) called "Use DSN Default Properties". If the value there is set to "False", try setting it to "True". HTH Leonard

Re: general advice on how to sell the work - this is not a Friday humour

2009-05-16 Thread Drew Shuller
Quote your original rate. Make sure you're doing something with the implementation. Let BMC take the heat, and pick up the slack when they've gone. Drew > > > > On May 15, 2009, at 6:37 AM, Remedy Maniac wrote: > > my dear senior experts, > > actually my question could go to a novice as well. > >

Re: general advice on how to sell the work - this is not a Friday humour

2009-05-16 Thread John
In situations like this: WWDD What would Dwight Do (Dwight Schrute - from "The Office") In a recent episode -- he suggested unleashing a bee hive in the office of the competitor -- you may want to consider that as one of your options. -John On May 15, 2009, at 6:37 AM, Remedy Maniac