Re: Critical: Getting ARERR 121 while Using C API ARSetEntry

2010-05-23 Thread Anuj DUA
Hello Thilo, There was a space in the ticket id as pointed out by you. Thanks it is working now after removing that blank space :) With Regards, Anuj Dua -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thilo Stapff Sen

Re: Email notifications are not sent when new inccident is raised or change the status

2010-05-23 Thread Schon, Stuart
quired please request a hard-copy version. __ Information from ESET NOD32 Antivirus, version of virus signature database 5139 (20100523) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answer

Email notifications are not sent when new inccident is raised or change the status

2010-05-23 Thread Ramagiri
Hi All, We are using AR System 7.1. The problem is ... " Email notifications are not sent when new incident is raised or change the status". Is this due to high AR System email Massages. Please suggest why this problem occurs.

Remedy Upgrade -- Now DSO doesn't work -- Urgent!

2010-05-23 Thread Opela, Gary L CTR USAF ABW 72 ABW/SCOOA
I upgraded from AR System version 6.3 to version 7.1 (Version 7.1.00 Build 200708221849). I upgraded the system, all went well. I then created the licenses in the license form, including the DSO license. However, whenever I try to DSO a ticket from my server to another server, below are the lin

Re: Compatibility(urgent)

2010-05-23 Thread Tristan Roppel
Hi, I have a running AR System 7.1p4 in Windows 7 Home Premium. I was forced to install the MS SQL Server 8, the AR 7.1 and CMDB 2.0 do not work on Oracle 11g. I had problems with the Midtier 7.1, but i fixed it with the old version 7.0 ! Cheers Tristan _

Re: Compatibility(urgent)

2010-05-23 Thread Mark Lev
Windows 2008 and Windows 7 are not on the 7.1 compatibility matrix. That statement is not on the 7.1 matrix. Arnab is referring to 7.1 so therefore they are not supported versions. The "Or higher" started with 7.5. There is a disclaimer also, that this is based on the expectation that the ve

Re: AIE Job Fails

2010-05-23 Thread Tristan Roppel
Atul Vohra schrieb: > All, > > We have ARS 7.1 and AIE 7.1 on 2 separate windows servers. > > AIE starts fine but when it tries to run the only active job it fails and the > error in the log file for that job is (changed the ip address) > > 'Connection Settings' Error: InitARConnection - cannot

AIE Job Fails

2010-05-23 Thread Atul Vohra
All, We have ARS 7.1 and AIE 7.1 on 2 separate windows servers. AIE starts fine but when it tries to run the only active job it fails and the error in the log file for that job is (changed the ip address) 'Connection Settings' Error: InitARConnection - cannot access private server: XXX:XXX:XXX

AIE Job verify - failing

2010-05-23 Thread Atul Vohra
Hi, We have a windows 2003 environment - where ARS 7.1 and AIE 7.x on 2 different 2003 servers. I have one job active and am seeing the following error in the AIE log file for that job (replaced up address with XXX:XXX:XXX:XXX): [Sun May 23 2010 07:54:01.5250] - InitARConnection - cannot ac

Re: Compatibility(urgent)

2010-05-23 Thread Rick Cook
No, Windows 7 is the same basic platform as 2008. I have a working ARS 7.5/ITSM 7.6 installed on my WIn 7 laptop now, and I am sure others have done it. I suspect that 7.1 doesn't know how to recognize windows 7. I would try installing 7.5 instead. Rick -Original Message- From:

Re: Compatibility(urgent)

2010-05-23 Thread Arnab Baral
Hi Robert, I could do it with no problem in Windows XP but it seems Windows 7 is built on NT platform and hence the error saying not "not supported in Windows 3.x NT platform" Still I would definitely go ahead with the opening of the ticket with BMC. Regards Arnab Sent on my BlackBerry® from

Re: Compatibility(urgent)

2010-05-23 Thread Robert Molenda
Remember the "Or Higher" statement by BMC - so since the MINIMUM is 2003, that means that 2008 and Windows-7 are supported. You are running into an installer issue - you should open a P1 ticket with BMC Robert On Fri, May 21, 2010 at 1:48 PM, Mark Lev wrote: > ** > > Amab, > > > > You should re

Re: Tomcat 5.5.28 crashing - Resolved

2010-05-23 Thread Atul Vohra
Thanks a lot. That was the issue - changed the port. Atul Vohra -Original Message- From: "Tristan Roppel" [tristan.rop...@t-online.de] Date: 05/23/2010 04:43 AM To: arslist@ARSLIST.ORG Subject: Re: Tomcat 5.5.28 crashing Hi, Another program is using this port 8005 ! Change this port n

Re: Tomcat 5.5.28 crashing

2010-05-23 Thread Tristan Roppel
Hi, Another program is using this port 8005 ! Change this port nummber or use the command netstat to find out what program is using this port! I had the the problem by using the tomcat plugin sysdeo in the eclipse, because tomcat was already running in my environment. Cheers Tristan __