Thanks for the response Shawn.
The complaints I've received from our end users are generally surrounding
navigation around the site, and yes, the number of choices they need to select
from. It's basically not very intuitive and user friendly. Even I find it
cumbersome trying to submit a
I have used telalert in the past. Anyone know of any non cost solutions.
Thanks
Tim
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Shellman, David
Sent: Monday, August 16, 2010 5:41 PM
To: arslist@ARSLIST.ORG
Subject:
Interesting. I was told by my capacity planning guy that Oracle 10G is one
of the apps performing poorly on T-Series, while PeopelSoft app just fly
on T-series box. We don't want to take a chance so we pick M3000.
Eric
On Thu, 12 Aug 2010 21:01:37 +, michael campbell soup...@hotmail.com
Eric, subtract the differene of what you paid for the M3000 for what you could
have gotten a 5120 for and take that from your capacity planning guys salary.
He'll do better next time. It is always easy to over build, but that costs
money.
mike
Date: Tue, 17 Aug 2010 13:21:51 -0400
From:
For no cost, most providers can accept email (SMTP) and turn that into a text
message. However, we've found that there can be significant delays in message
delivery at times. We too are TelAlert users.
-Original Message-
From: Action Request System discussion list(ARSList)
Actually the issue is something else.
For example, when you go to Incident management Console and click on
Search Incidents, it brings up your results.
At the top of the results, there are columns like Incident Number,
Summary, etc.
For the Custom guest view, the email link also brings up that
Hi Tim!
We use the Gnokii free tool with the GSM-modem on our server. Some workflow
modifications to run the command-line gnokii instructions - and you have
free sms notifications for your system. But you should check if your
GSM-modem is compatible with Gnokii.
Regards,
Dmitry Baryshnikov
On
Eric,
We installed ARS on a T2000 in 2006 (it is still there) and never had
any performance issues. However, we have home-grown apps and rarely
have as many as 50 concurrent users. Oracle 10g and Mid-Tier are on the
same box. CPU utilization is always low (5%).
We do have Oracle databases
We had the same problems with the Add To Cart functionality.
Here's what we did to disable it:
1) Go to the Data Visualization Module form in Remedy.
2) Take the SRMSServiceRequestBrowser.jar file and save it to disk
3) Save a backup copy of it
4) Open it with Win Zip
5) Locate the files:
Thanks much Matt! I'm definitely going to test this in my dev
environment. The add-to-cart button causes us many headaches.
On Aug 17, 1:26 pm, Matthew Perrault matthew.perra...@genmills.com
wrote:
We had the same problems with the Add To Cart functionality.
Here's what we did to disable it:
I can think of two options.
1) As Todd was suggesting... Add a table field in the Guest View with an ID
of 1020. This will become the results list and take the place of the
results list you are seeing. Change the display properties of field 1020 to
Hidden and they will not a results list at
I did this few months before, for this if you are on ARS 7.5, open the
form's custom view in dev studio, open the view properties--Menu
Access--Accessible Menu Items and clear the check boxes except Clear All
and Logout. This will disable all the Search New Search options for
the form's custom
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