Knowledge Management for Remedy

2010-12-14 Thread Kelly Gatewood
Does anyone know how user licensing work for Knowledge Management for Remedy 7.6.03? Do the floating and fixed KMR user licenses also come with a AR license? Thanks Kelly Gatewood ___ UNSUBSCRIBE or access ARSlist Ar

Re: MidTier 7.5 User Saving Table Changes

2010-12-14 Thread Nall, Roger
Mid-tier changes do not go in Home directory. I think you need to create a User Preferences record to have changes saved. HTH, Roger Nall Manager, SA Business Intelligence/Remedy Team PCS: 973-652-6723 From: Action Request System discussion list(ARSList) [arsl..

Re: MidTier 7.5 User Saving Table Changes

2010-12-14 Thread Martinez, Marcelo A
Isn't it in the user's home directory? C:\Documents and Settings\All Users\Application Data\AR System\home\ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS Sent: Tuesday, December 14, 2010 5:35 PM To: arslist@ARSLIST.ORG

MidTier 7.5 User Saving Table Changes

2010-12-14 Thread Pargeter, Christie :CO IS
Hi All - I have one user that has changed the sort on a table and needs to have it reset. He tries to use the Reset button and that works until he logs out and logs back in. What form is storing the changes he has made to the table? I can't find a record for him in AR System User Preferences.

Re: arwklga.exe - errors in log result

2010-12-14 Thread LJ LongWing
Tristan, I use arwklga all the time against our 7.5 servers.is it possible that you are trying to run it against a client log and not a server log?I think the CLAT is part of the client side logging. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behal

arwklga.exe - errors in log result

2010-12-14 Thread tristan.rop...@t-online.de
** Hi,ARS 7.5arwklga.exe, Version 2.16I always used this useful tool for detecting performance leaks.This time i got this warning message."Invalid log line header at line xxx."The result of the log file is also not reasonable.32 /*    WARNING: Unexpected SQL command Does anybody know, if this

Re: Reg ARS 7.6.03 AR Server Licenses imported from ARS 6.4 on AIX

2010-12-14 Thread Easter, David
Ø You will need to generate new 7.1+ licenses from the BMC Support website as they change when moving to ARS 7.1+. Just FYI, this is not quite correct. While it is true that the format changed, the importing of pre-7.1.00 license files automatically converts the server license key format to 7

Job: Jr - Mid Level Remedy Developer

2010-12-14 Thread Novikov, Vladimir A CTR US USA NETCOM/9TH SC A
Long term contract @ Ft. Campbell, KY. 1-2 years experience developing ARS 6.3+ 1-2 years developing Java apps Must be US citizen and be able to obtain secret clearance. ___ UNSUBSCRIBE or access ARSlist Arch

Re: Reg ARS 7.6.03 AR Server Licenses imported from ARS 6.4 on AIX

2010-12-14 Thread Grooms, Frederick W
Remedy servers are licensed per server (HostID). Since you are moving from 1 server to another that is called a purge and can be performed on the support web site. I believe that when you purge (giving the site the new HostID so a new key is generated) that you have something like 30 days to s

Re: Email Engine Errors - Seen this before?

2010-12-14 Thread Chris Danaceau
It looks like the problem was one of the messages on the Lotus Notes server. We cleared the inbox and that seems to have resolved the issue. -- Chris Danaceau AttivaSoft Solutions Architect From: Action Request System discussion list(ARSList) on behalf of Gro