7.6.4 ARS Install, Email Engine Issue

List, I am installing ARS, ITSM CMDB etc... 7.6.4. I went to install the ASServer peice first on a windows 2008 64 bit server and a SQL 2008 DB. The install appear to work okay expect the email engine failed the sanity check, it said Email Engine is down. When I went to services to try and start

Re: 7.6.4 ARS Install, Email Engine Issue

Kevin, In both 7.5 and 7.6.4 installs I found that the Email engine and the Flashboard server didn't install, I had to go into the add/remove programs, uninstall those components, and re-run the install to get them installed properly. From: Action Request System discussion list(ARSList) [mailt

A note about a Microsoft patch issue

Everyone, There have been a number of notes here with some customers having issues with the AR System server having issues at startup after installing a specific Microsoft security patch. In doing research on these issues, we have uncovered the following note from Microsoft. We know that this is