I think it would be great. This would allow true single sign-on out of the
box, correct? Atrium SSO is a nice addition but it is more than some
companies are going to need. If you are not going to use other BMC products
then Atrium SSO doesn't seem worth it for MT authentication. Even with
Can you connect to the server using the BMC products from the same machine.
When doing any API work I always have driver running to verify everything
Regards
Danny
Single Sign On (SSO) for the BMC Remedy AR System and ITSM
http://www.javasystemsolutions.com/jss/ssoplugin
From: Action Request
Jason,
Unfortunately, it's not quite as simple as that. Kerberos /should/ work
for everybody on a Windows network, but in practise you require
Kerberos+NTLMv2.
What Axton is suggesting is challenging because there are multiple
interactions between browser and acceptor (ie whatever is running on
Hi,
SInce your on 7.0 api, try this one:
userInfo = new ARServerUser(Demo,,UTF-8,192.168.205.134);
try {
Util.ARSetServerPort(userInfo, 192.168.205.134, 6060, 0 );
... } catch..
userInfo.verifyUser(new VerifyUserCriteria());
I recomend you to use the 7.6.3 or 7.6.4 api, it is much better
It would allow the use an existing KDC, be it Active Directory, MIT
Kerberos, etc., to allow for native SSO on the mid-tier side. It will not
be completely painless to set up, but it will not require any coding, just
installation and configuration. My goal is to address configuration for
common
I hope that Remedy developers at BCM are aware of this, since the main ITSM
forms (HPD:Help Desk, CHG:Infrastructure Change, etc) still have a very large
number of fields used in workflow, at least in ITSM 7.5.1
Guillaume
From: Action Request System discussion
Just a quick note reminding anyone in the area that we'll be meeting
tomorrow! Details and Registration info are here:
http://www.columnit.com/index.php?option=com_redevent
http://www.columnit.com/index.php?option=com_redeventview=detailsid=30xr
ef=31 view=detailsid=30xref=31
Looks like
HI Chintan,it's just my idea, but i try to find other better way. I think that
this is better solution.it's working !
thank's a lot David.
p.s.My script is in PHP code !
Messaggio originale
Da: cbss...@yahoo.com
Data: 7-mag-2011 3.22
A: arslist@ARSLIST.ORG
Ogg: Re: Consuming Web
Hi,
is there a way to get an attachment using its own URL? how can i identify
attachment's URL ?
Please help me !
Thank's
Peter
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attend wwrug11
My understanding is that NTLM is used as a fall-back in the event the
Kerberos TGT has expired or is otherwise not available. There are other
methods to use as a fall-back, some that the Kerberos protocol supports and
others that are seperate authentication mechanisms.
Axton
The opinions,
I have created a ARDBC Java plugin successfully and in the arjavaplugin.log
it is showing that it is successfully created the instance but the plugin
name is not showed up in Vendor form. Does any one have encountered this
kind of issue before currently we are using this on
7.5.001 patch 4
Hello
We are in the process of adding a number of new SRD's to our service request
management system. We are on SRM version 2.2.004 and are looking for a template
or some type of document/guidelines that we could offer our I.T. leads so that
they can request a new SRD.
Does anybody have
Yes, they are. This is one factor in why the performance of the applications
increased significantly in 7.6.0x.
-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not
That sounds ideal. By painless I was referring to not having to code. I
think that would a great addition.
On May 9, 2011 7:24 AM, Axton axton.gr...@gmail.com wrote:
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Sure...only thing to watch out for is process doesnt timeout.
In case you see that issue, you can increase process timeouts(based on your
needs) from admin console(System--General--Server Information--Timeouts tab).
Thanks
Chintan.
--- On Mon, 5/9/11, team.rem...@libero.it
Please check your ar.cfg to see if you have added a line similar to the
following:
Server-Plugin-Alias: ARSYS.ARF.MYSAMPLE ARSYS.ARF.MYSAMPLE
FN2C1P1-677.adprod.bmc.com:
The above line basically represents:
Server-Plugin-Alias: ARServerKnowsYourPlug-inAsWhatName
Hi Listers,
We are upgrading to ITSM 7.6.4 from 7.5.1. We have Linux machines with
Oracle DB. Our DB (well Oracle) wants to make the JDBC driver for Oracle
to be JDBC thick client, I don't exactly know what that means, though I
did find out that ARSystem/ITSM is using Oracle thin JDBC
By thick, do you mean OCI (Oracle Call Interface)? Remedy uses OCI to
connect to the Oracle DB. It does not use JDBC.
Axton Grams
Ps. don't reply to existing threads and change the subject. Create a new
email message.
The opinions, statements, and/or suggested courses of action expressed in
Hi Appajee,
thanks for replay I have added the line in ar.cfg line the plugin is
configured properly it is showing in arjavaplugin.log file that the plugin
is recognized and it created the Successfully loaded Java Plugin
ARDBC.TEST_JAVA_PLUGIN
the log is showing like this
Attempting to
You may need to type it in the first time
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of gok's
Sent: Monday, May 09, 2011 3:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC plugin created but not showing up in Vendor
Hi Grooms,
I didn't understood what and where I have to type for first time.
Thanks
Gokul
Grooms, Frederick W wrote:
You may need to type it in the first time
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of
All,
I created a dataset for the integration with ADDM and I want certain users
of Asset Mgt to be able to see/search for CIs in that dataset. I have a user
with Asset Admin and Asset Config permissions but he can't select the
BMC.ADDM dataset from the AM Console. Am I missing something or can
If you created it through Atrium Caore you need to open the old CMDB console
and review the dataset and I think you will find that is where the limitation
is.
-Original Message-
From: Mike Ziniti versi...@aol.com
To: arslist arslist@ARSLIST.ORG
Sent: Mon, May 9, 2011 6:04 pm
I actually created it through the old CMDB Console and when I click View from
the datasets drop-down there is nothing about permissions or user access.
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Sent from the
Hello ARList,
I would need your guidance to setup the connectivity between two ITSM instances
using 'web-services' (secured, https):
Instances: Different. Organization A is on ITSM 7.1 and Organization B is on
ITSM 7.6(ARS 7.5)
ITSM Module: Incident only
Scenario: Organization A will expose
Hello everyone,
My name is Les Ganton and I would like to offer you a very special deal.
ARUtilities Suite is currently on sale for only $99.99 (normally
$349.99)and will be available for a limited time. ARUtilities Suite gives
you access to all available versions of ARUtilities supporting ARS 6x
ITSM 7.6 OOTB there is a form called HPD:Incident Interface, also
there are some OOTB webservices to create/query incidents.
HPD_IncidentInterface_Create_WS
HPD_IncidentInterface_WS
You can start from there.
You do not want to make any changes directly on the OOTB forms.
Most of the times during
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