Manage Software License Jobs

List, Does anyone out there know if there is a way to kill the software license job once it is kicked off. I do not see a stop button anywhere in the console and I could not find it as a process on my windows server. Windows 2003 server ARS 7.5 ITSM 7.5 CMDB 7.6 SQL 2005 -- Kevin Begosh __

Re: user override session

My bad. I've never NOT had a fixed license. Jennifer Meyer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug Sent: Thursday, August 18, 2011 3:16 PM To: arslist@ARSLIST.ORG Subject: Re: user override session ** Everyone, Just to be cle

Re: SRM WSDL

There is an OOB webservice ("SRM:RequestInterface_WS" ) through which you can create Service Requests. Summary and Title Instance ID are two attributes used to lookup the SRD. Thanks Mahesh On Thu, Aug 18, 2011 at 12:04 PM, Kathy Morris wrote: > ** ** > > Hi, > > Is there any documentation on

Re: user override session

Everyone, Just to be clear Users who are Administrators (with a Fixed license and members of the Administrator group) AND Users who are Restricted Read users can log in from multiple machines simultaneously. All other users are restricted to be logged in from one machine (can be multiple

JOB Repost: Crystal and .NET in Research Triangle Park, NC

Listers, A recruiter buddy of mine called today to inquire about the position below. I told him I would post it for him. If you're interested, please respond to mscha...@teksystems.com JOB SUMMARY: The Crystal Reports/Software Developer will primarily develop Crystal Reports utilizing MS Visua

Re: SRM WSDL

Review the workflow on the submit of the AIF form, If it is Active Links your integrations will not work, if it is filters it will work. -Original Message- From: Kathy Morris To: arslist Sent: Thu, Aug 18, 2011 1:05 pm Subject: SRM WSDL ** Hi, Is there any documentation on

SRM WSDL

Hi, Is there any documentation on integrations with SRM 7.6.4 using WSDL? We passing info from 'System A' to SRM to generate a SR/WO using WSDL. One person recommended passing the data from System A to a staging form. Not sure if we should pass the data to an AIF yet. ___

Re: Blank incoming emails

Do you have the full inbound email in the attachments or the HTML Body? I have seen this (especially from Exchange) where they send a that is HTML only. Basically if a message has a Content section that is text/plain then that section is put into the Plain Text Body field while the text/html is

Win CSV > Linux AIE?

We have a Windows system that stores some data - we are going to bring that data into the CMDB. The process goes something like this: 1.) Windows job creates CSV 2.) Automated process pushes file to Linux box 3.) AIE Imports file 4.) Reconciliation, etc What I am not sure of is how to deal w

Re: Blank incoming emails

Mark, I have seen this before, and it's rare. The mail is coming in as multiple MIME attachments, but the Mime-separator string in the email message header is not being detected properly. You will occasionally find a second email with the same time stamp that has all the content but no sender

Re: user override session

Is it a fixed license that allows a user to login from multiple machines or is it a fixed license and being in the Administrator group? Jason On Thu, Aug 18, 2011 at 7:28 AM, Meyer, Jennifer L wrote: > If the user has a fixed license, they don't receive an override message, > because fixed licen

Blank incoming emails

Hi All, I am having an issue where an occasional email is coming into Remedy, the record is created in the AR System Email Messages, but the message body is blank. Best I can tell these are html formatted emails using the Content-Type: text/html; charset="ISO-8859-1" character set. Has anyone

Re: Seimens ACD

If memory serves from doing a WUT screen pop integration many years ago (using Avaya) it went something like the below. This was simply how we approached it and got it functioning, not saying this is the only (or best) way to do it. The big gotcha to this approach is going to be: 1.) Availabi

Re: user override session

If the user has a fixed license, they don't receive an override message, because fixed licenses can log in from multiple machines simultaneously. If the user has a floating license, they receive an override message because they are using a token, and floating license users are only allowed to us

Re: user override session

If the user is an Administrator then they will not get the message -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of uday kiran Sent: Thursday, August 18, 2011 1:44 AM To: arslist@ARSLIST.ORG Subject: user override session H

Re: Seimens ACD

Today we are planning to use the User Tool. Andy ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"