I already did that. It is set to Pacific Standard Time GMT-8 and hence I was
expecting -8 in SOAP too but its not working that way.
Btw, I do not see and way to set PDT in user preference form...so its very
strange as to where -7 is coming from.
Thanks
Chintan.
Do you mean the timezone in which midtier is configured? Because that would be
the client to arserver to get the data. The actual java client is outside of
Remedy(which is my local machine's and that's configured to PST as well) and I
dont think it has any effect on retrieving data from Remedy.
Chintan,
The TimeZone should be located on the Locale tab of the AR System User
Preference form. If you don't have a record for the login you are using you
can create one.
Also ... What OS is your Mid-Tier running on?
-Original Message-
From: Action Request System discussion
Hi Frederick,
Yes, I did verify that. The AR System User Preference record for that default
user does exist and the timezone for that is set to America/Los_Angeles.
Mid-tier is running on Linux (Linux 2.6.9-78.EL #1 x86_64 x86_64 x86_64
GNU/Linux).
Thanks
Chintan.
Hi All,
Ok, so I tested by updating the Initial Row Selection and Refresh Row
Selection to various settings.
The actual row remains selected, but the user always sees the FIRST row in that
table when it refreshes... for instance, they answer a qustion that is on row
10 which they see in the
Oh ... you found the table Refresh bug. Which patch 7.6.04 client are you
using (I believe it is fixed in SP1, but it may be an SP2 fix)?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mary Dollus
Sent: Thursday,
Hi Mary,
We have seen this behavior. It has not been enough of an issue for us to
look into a resolution. It has only been a minor annoyance in a few forms
that are either used by a small percentage of people or the number of
records in the table doesn't often go past the bottom of the table
Yes, it works exactly same way. (I did not have requirement for CTM:People so
did not try that).
Also there is knowledge article KA353519
Best Regards,
Uday
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
Sent:
AHA!! I'll check that out... we are on SP1.. :) thanks!!!
It is extremely irritating for our customers...
:) I hope this is it! I'll check and report back... :) THANKS!
---
Oh ... you found the table Refresh bug. Which patch 7.6.04 client are you
using (I believe
I have similar problems in SP2, though it works in 7.1 WUT that we are using
right now, but not in 7.604 WUT
--
M.v.h/Regards
Daniel Tillberg
Blå Tornet Systems
www.blatornet.se
+46 703 82 10 20
17 nov 2011 kl. 18:45 skrev Mary Dollus mary.t.dol...@saic.com:
AHA!! I'll check that out... we
In your Table Field properties, set Size of Chunk to a non-zero value (we use
10).
Mike White
EMail michael.wh...@verizon.com
Office 813.978.2192
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Tillberg
Sent:
Greetings listers, is there any Global ITSM 7.6.04 customers out there that
would be interested in sharing any response timing data or lessons learned
deploying 7.6.04 in a global setting?
We're rolling out ITSM 7.6.04 globally to India/EMEA/APAC and would be
interested in doing some knowledge
My client in Cleveland, OH is looking for a Remedy Implementation Consultant
for a 12 month contract position.
The successful candidate will be a senior level engineer with strong knowledge
and experience designing, implementing and supporting large Remedy ITSM
implementations and associated
Mike, Setting the chunk size of the table to 0 works like a charm on SP1 and
SP2!
another Q... when I reply on here to a message, how can I get it to retain the
previous comments?
Thanks!
Mary
___
UNSUBSCRIBE or
Are the previous comments in your reply email (This is controlled by your email
client and not the list server)? (In Outlook it is Tools - Options -
Preferences tab - E-mail Options button)
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
Hi,
Need to display to the user a dynamic count of selected rows in a table as they
select/deselect a row.
Is there an easy method to do this? i.e. does not require table walk.
regards, Mark Boyle
Remedy Analyst Programmer
TTi-Telecom
ARS 7.1
Create a table
Create al that on refresh button to refresh table (2nd action) set field
table-count-num to keyword colcount(cofieldname)
That us not exact but you should get the idea.
Sent from my iPhone
On Nov 18, 2011, at 0:40, Mark Boyle mar...@tti-telecom.com wrote:
Hi,
Need to
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