Kiran,
Contact BMC to get a hotfix. We were on SP2 which was basically unusable and
they gave us a hotfix. It's still slow, but at least it is reasonably usable.
Thanks,
Shawn Pierson
Remedy Developer | Southern Union
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLI
Make sure the file config on c:\Program
Files\ARSystem\dataimporttool\configuration has the proper setting,
especially on the last line
osgi.instance.area=C:\\Users\\yourfolder\DataImportTool\\workspace.
Make sure you put the proper folder on yourfolder that belongs to you on
C:\Users.
I change it
I listed the time ranges it took per installer regarding upgrading our ARS
7.5 / ITSM 7.6 to ITSM 7.6.04 SP1.
http://permalink.gmane.org/gmane.comp.crm.arsystem.general/101020
Seeing as it took about 48 hours for our production to upgrade, 160 hours
for 3 environment might be pretty close. Altho
That worked! I have a integer field as well, but I never used it to sort on (I
used it for other things), in 7.1 p7.
But I sorted my form on this integer field (there was no sort order on this
form before) and now it works!
Thanks!
Lisa
From: Action Request
My thought too. Show them they are logged out and don't let them enter
data into screen they can't save.
Jason
On Fri, Feb 3, 2012 at 6:01 AM, John Baker
wrote:
> So what it should actually do is count down to zero, and then display a
> nice graphical page (with an opaque background covering th
I replied to the thread in the BMC communities describing a situation
that happened just yesterday.
https://communities.bmc.com/communities/message/225329#225329
On Thu, Feb 2, 2012 at 1:25 PM, Easter, David wrote:
> There is a timer at the bottom of the browser that does display how long
> un
If not using the label the menu will use the sort order for the form (form
property). If a sort order is not defined for the form, then the entry id
is the observed behavior.
Axton Grams
On Fri, Feb 3, 2012 at 12:10 PM, Kemes, Lisa wrote:
> ** **
> If you have a menu and you uncheck "Sort by L
Dev Technology currently has a contract in the Mechanicsburg area and is
looking to add a second person immediatly.
Must know ITSM and crystal reports, with atleast 3 years experience in Remedy.
Must be able to get a secret DoD clearance.
95% on-site work at gov't facility
Knowledge of CAC an
If you have a menu and you uncheck "Sort by Label" then what does Remedy use to
sort?
In 7.1p7 it was Create Date, so I was careful to create my data in the order
that I wanted it to appear in the menu.
Now in 7.6.04 SP2, I have no idea what the criteria is. It's not alphabetical
or by create
This isn't an ARS/Remedy position but a friend at Thrupoint asked me to
post.
ThruPoint is currently looking for a subject matter expert who is
proficient in the design, installation, customization and administration
best practices of the BMC Proactive Performance Management product suite
includin
It's worth it if you can make it. Nowhere else will you find such a high
concentration of highly skilled people willing to share their ideas. My
favorite part is the evening with engineering because they can't run away
from some lingering problems I'd like to discuss (I always seem to have a
list
Joe D'Souza came for the first time last year. I think he found it well
worth the trip.
Rick
On Feb 3, 2012 8:00 AM, "Elry" wrote:
> That's too bad Jose...
>
> You are going to miss a really good time, and opportunity to interact
> with your peers.
>
> I say we start a new movement: Bring Jose
Agree with Fred that your source in the Remedy view is going to be all upper
case. I think what you need is simply db_name.table_name. I have views set up
this way.
On queries I have table_name@db_name and all of my statements are lower case.
Mark
-Original Message-
From: Action Reques
All configurations correct. Nothing to Kb's had would have helped.
We use LDAP to authenticate, by chance triying to tnsping "sid" from the
database server would not resolve. Issue firewall was not configured to
allow bi-directional connection via the ldap port between server and ldap.
~(Got to
That is as I said in my email: that tables, fields, views in the Oracle data
dictionary are stored in uppercase.
and
seLECt disTINCT table_nAMe from all_tAB_columns where oWNer = 'ARADMIN' and
taBLe_name like 'a%'
will return no records.
But for Oracle queries any table, column etc can be in
I was in charge of the JULLS (Joint Universal Lessons Learned System)
program for USSPACECOM, AFSPACECOM, ARSPACECOM, and NAVSPACECOM...
Being the Lessons Learned representative for over 6 years. for Office of
the Joint Chief of Staff...
The concept still applies ... Learn from your mistakes.. Imp
Good, better, best -- practice... I don't care if they get the name
from Sears products!
or if they decide
Cool, Awesome, Righteous... just the idea is enough..
On Fri, Feb 3, 2012 at 9:40 AM, Louise Van Hine wrote:
> **
> Hope you don't mind if I nitpick, but anyone who has gone through ITI
Hope you don't mind if I nitpick, but anyone who has gone through ITIL v. 2
Foundation training should know that "Best Practice" has been supplanted by
"Good Practice" once a "Best Practice" has been implemented into a production
environment and becomes Standard Operating Procedure. If that has
Ben,
For normal queries you are correct, but I believe ARS queries the
all_user_tables or all_user_views to validate you have entered an existing view
or table name when you are creating a view form. The result of this is that
the name you put in for the view form's source must be in all uppe
That means upgrading websphere
On Feb 3, 2012 4:43 AM, "John Baker" wrote:
> Hello
>
> Try the 1.6 JVM and also try a Sun/Oracle JVM.
>
>
> John
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> atte
Conference fee - $1250
Flight (Madrid to San Francisco) - $1200 - $1500 for an October flight through
Hipmunk
Conference sessions, Interaction with other attendees, Evening with Engineering
- Priceless
I would suggest submitting a presentation. If the presentation is excepted the
registration
Hi,
At the very least, I can contribute one or two flashlights ;-)
Best Regards - Misi, RRR AB, http://rrr.se
> That's too bad Jose...
>
> You are going to miss a really good time, and opportunity to interact
> with your peers.
>
> I say we start a new movement: Bring Jose Huerta to WWR
So what it should actually do is count down to zero, and then display a nice
graphical page (with an opaque background covering the previous UI), stating
they will need to log back in, and to "click here" in order to do so.
Or if they've got SSO Plugin installed, just to "click here" :)
John
Catchy Title: however I have noticed something that is not done with BMC,
and in most organizations. Knowledge is vanishing...
Discussion: you contact customer support: they have you do X, Y, and Z..
but... solution was nothing to do with X, Y or Z. Vice it was something
else (pick something).
You
In terms of the user being logged out, there is no problem, system works as
intended. The request is to notify the user that they have been logged out as
soon as they touch their session again (after time has run out) instead of only
when the session tries to access the system again. As David me
That's too bad Jose...
You are going to miss a really good time, and opportunity to interact
with your peers.
I say we start a new movement: Bring Jose Huerta to WWRUG 2012
On Feb 2, 9:14 pm, Jose Huerta wrote:
> It's not about having time, but about the cost of travelling.
>
> I can't afford
Hello
Try the 1.6 JVM and also try a Sun/Oracle JVM.
John
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
I would hope that when the session times out, the user is logged out, and I
think that's what David is saying.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where t
Just an FYI
Oracle tables names, view names, columns names, functions, etc are NOT case
sensitive. Oracle data is. So, mixing case on view names is not important
unless the view name is being treated as data (as in an Oracle dictionary
table) where it is indeed stored in uppercase.
So, using a
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