My guess is that if you imported some SVTs they are somehow in conflict
with the existing z filters. There are definitely z filters active if
SVTs are attaching to new incidents. There is a table that records all of
the GUID relationships between SVTs and z filters, that you may need to
audit (a
Hi forum
I have 3 fairly major issues in SLM, and I am hoping you can help. I thought
about logging 3 discussions but I thought I would start withon, and then split
if need be.
Remedy version: 7.6.04 SP2
Platform: Windows 2008 R2 64bit
DB: SQL Server 2008 R2 6
I have an SRD that has 3 questions with several options. Depending on the
answer from the user to those three questions, I determine the tasks needed
and using a variable on the PDT, the process determines which Work Order
template to attach. This is working fine. However, the number of different
t
You can set the environment variable: ARAPILOGGING=88
Then start the User Tool.
There is a post about this here:
http://www.javasystemsolutions.com/arslist/view/89040641
I've had to use this a few times to find out which Active Link Guide was
having issues. Once the AL Guide is removed/fixed th
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