How to monitor Remedy server

Hi All , I want to monitor below things . 1. How many users has logged in to remedy server? 2. How many forms have been modified by users? 3. How many session that users has started at remedy server? 4. How many users have been logged into UNIX box? 5. Is there any Back up activity happening on

David Zifchock is out of the office

I will be out of the office starting 05/25/2012 and will not return until 05/29/2012. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: How to monitor Remedy server

Sagar, Not sure if native Remedy does this, - but look at the snmp and mib file. however, we used IBM infosphere guardium, 1. How many users has logged in to remedy server? Currently Application User translation for guardium cannot tell specifically which user is logged in, only the app id.

Re: System Center 2012 Service Manager question

Yesterday was my company's demo of Microsoft SCSM. Overall I would say that the demo made it look promising. On the surface, it appears to have everything you need for an ITSM suite. Microsoft claims that you can do anything you want with it especially by touting the Orchestrator

Re: System Center 2012 Service Manager question

Thank you so very much. This is exactly what I needed. Based what I have received from our BMC account managers and your thorough review, we are all on the same page with SCSM. I'm hoping this is enough to keep my project to upgrade our current Remedy application over moving to Microsoft.

Re: System Center 2012 Service Manager question

I have to add, if you would be the one responsible for implementing SCSM, you will have several years of job security while trying to bring SCSM up to a similar level of functionality that Remedy is used for. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -Original Message-

Challenges faced by Remedy Administrator during IT audits

Hello All, I am writing a whitepaper on BMC Dashboard and Analytics. Kindly, help by sharing what challenges, normally, are faced by a remedy administrator during IT audits or reviews. Look forward your feedback. Thanks in advance. -- Warm Regards, Pankaj Malik Executive, Marketing Vyom

Challenges faced by Remedy Administrator during IT audits

Hello, BMC AR System, BMC Dashboards, BMC Analytics (SAP BOXI). Three products, three different user repositories. So there's a big challenge in managing user/group access between the three products. John ___

Re: Challenges faced by Remedy Administrator during IT audits

The normal SOX-type ones come to mind: * Identifying separation of duties (one user can not develop report/universe changes and have access to migrate through Dev/QA/Staging/Production environments) * Ensuring account access is terminated to Dashboards/Analytics within an

Re: ARERR [8966] Required XML element is missing from the XML mapping : encountered: element, expected: fieldMapping

Yea I know.. usually I do not like when I have to be onsite to have remote access for exactly those same reasons... but it does get a little convenient sometimes - especially on the East Coast during winters when you can call it a day from home in case it gets plastered white.. I'm about to

Is there away to create a meeting invite in outlook 2010 calender from REmedy?

Hello List, Senario, We have LRB's (Local Review Boards) for changes specific to areas. Each of these LRBs have leads, whom send meeting invitation for change owner to attend. I want to automate this. So, Question: Is there away to create a meeting invite in outlook 2010 calender from Remedy?

Re: Is there away to create a meeting invite in outlook 2010 calender from REmedy?

Additional Info, ARS 7.5p4 and 10g on AIx 6.1 MT 7.5p4 on WebSphere 6 on Aix 6.1 RemedyAdmin wrote: Hello List, Senario, We have LRB's (Local Review Boards) for changes specific to areas. Each of these LRBs have leads, whom send meeting invitation for change owner to attend. I want to

Re: Is there away to create a meeting invite in outlook 2010 calender from REmedy?

http://support.microsoft.com/kb/287625 On Fri, May 25, 2012 at 4:17 PM, RemedyAdmin ddus...@aim.com wrote: Additional Info, ARS 7.5p4 and 10g on AIx 6.1 MT 7.5p4 on WebSphere 6 on Aix 6.1 RemedyAdmin wrote: Hello List, Senario, We have LRB's (Local Review Boards) for changes

Re: Upgrade ARServer and ITSM to 7.6.04

In looking at logs InstallRAF7604_error.log it appears that the system is trying to create a field that already exists Corporate ID If this is a custom field then rename field, also use archid to change field id to a custom field id range. Didn't check other log. field option of

Re: Web Based Integration

What you want to use is NTLM passthrough which passes the NT credentials through. Look at BMC Communities site for NTLM authentication. On Tuesday, May 22, 2012 11:37:41 AM UTC-5, Nall, Roger wrote: ** Hello All, ARS 7.1 p4 SQL2k WIN2003 Mid Tier 7.6.4 sp2 We are

Re: Web Based Integration

Start here: http://spnego.sourceforge.net/ ** --Chuck-- On Tuesday, May 22, 2012 11:37:41 AM UTC-5, Nall, Roger wrote: ** Hello All, ARS 7.1 p4 SQL2k WIN2003 Mid Tier 7.6.4 sp2

Re: Web Based Integration

I faced the same problem a year ago. My conclusion is that the price of SSO plugin is less that the work effort. Jose M. Huerta Project Manager** Movil: 661 665 088 Telf.: 971 75 03 24 Fax: 971 75 07 94 http://www.sm2baleares.es/ SM2 Baleares S.A. C/Rita Levi Edificio SM2

Re: Using ITSM Support Groups with AR System Roles

HI Mark. I agree with Nancy, and can go a bit further: significant workflow is involved keeping User, People Permission Groups, and other tables SYNCHRONIZED as an administrator configures via CTM:People and the People-View in Nancy's response. In fact, I do not recommend trying this by hand

Re: Challenges faced by Remedy Administrator during IT audits

NERC SERC FERC FRC SOX NPI and i'm sure i'm missing others .. - Our bigest challenge .. provide Change and Service requests with attachments. and pretty much what Nathan Aker said.. -- View this message in context:

Re: Requester Console in Home Page.

You can direct the - Non-Support Staff to Requester Console or SRM Request Entry Console by changing the Home Page on AR System Adminstration Console. - Support Staff to Overview Console by specifying the preference on CFG:Application Preferences or AR System User Preference form.