how to change RMI port of email engine

Hi List Is it possible to change the RMI port on which the email engine is running, I tried changing the port in the emaildeamon.properties file but the email engine did not start. Is there somewhere else where configuration needs to be changes. ARS 7.6.04 SP2 DB - oracle OS - Solaris Thanks

Upgrade ARS 7.1 to 7.6.04 SP2 in server group

Hi List We are trying to upgrade our environment (5 ARS in a server group mode) with email engine installed on all ARS servers. The problem we see is upgrading the secondary servers if we select email engine along with the ARS server in the server group mode. Below are the steps we are

Re: Is the Remedy ITSM Suite a good fit for your organization?

This is a good article, there are a couple points of contention. I will touch on one point. From the article: Always remember that your business processes (current and evolving) should dictate the tool that you will be using and not the other way around. I have been around IT business since

Re: Is the Remedy ITSM Suite a good fit for your organization?

I was rather surprised that a stronger cost argument was not made. That seems to be what most customers that buy fear most: major cost overruns building a custom solution and having to keep developers on staff forever. (Ironically, customers usually end up keeping developers on staff for buy