You can try to Explore the integration guide for API options.
--Original Message--
From: Mr. Tee
Sender: Action Request System discussion list(ARSList)
To: arslist@ARSLIST.ORG
ReplyTo: arslist@ARSLIST.ORG
Subject: How to transmit data from external application to Remedy
Sent: Feb 15, 2013
Remedy has built in SOAP web services. You have to define them. Security
credentials are passed via the SOAP content which is usually over https.
Certificate authentication is not supported out of the box.
Other than that, there is an officially distributed Java API and a C API
that come along
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