JOB: Permanent position, Remedy dev/admin, Telecom, Saudi Arabia

2013-04-29 Thread Anders Wilhelm
Hi listers, We have a customer who is looking for a Remedy developer/admin. This is a permanent position in Saudi Arabia. The customer is using Remedy for Telecom Trouble ticketing/change management. Send me questions, cv:s/profiles off-list please. Anders Wilhelm CTO Blå Tornet Systems AB

Re: SRM Issue

2013-04-29 Thread Praveen Kumar
Hi Listers, I believe this is defect in SRM 7.6.04 SP2 and fixed in SP4. Scenario : Attachment added from fulfillment request in not accessible from Request Entry console (SRS:ServiceRequestConsole), where as the same can be opened from Request Details tab(SRS:RequestDetails form). When we

Re: Takes long time to open flashboard variable Developer studio 8.1

2013-04-29 Thread Deshpande, Aniruddha (Sr Product Developer)
It is a bug. Please get it hot-fixed from support. ~ aniruddha From: abhijit shah [mailto:abhijit.s...@vyomlabs.com] Sent: Saturday, April 26, 2008 12:21 PM Subject: Re: Takes long time to open flashboard variable Developer studio 8.1 ** Hi, After observing I found that all the variable that

Re: customer affiliation

2013-04-29 Thread Hodgdon, Paul
We put it in job title and then add it to the incident-people view for reporting. The one downside is it is not stored in the incident so if affiliation changes the data may not entirely be accurate. Paul Hodgdon University of New Hampshire Sent from my iPhone On Apr 26, 2013, at 3:24 PM,

Re: Notification to Assignee when INC is Modified

2013-04-29 Thread Hennigan, Sandra
Will try your suggestion. Thank you, Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Sunday, April 28, 2013 9:48 PM To: arslist@ARSLIST.ORG Subject: Re: Notification to Assignee when INC is

JOB: DOS remedy developers needed

2013-04-29 Thread michael campbell
JOB: Dev Technology is looking for Remedy Developers with either current or past experience with the Dept of State Remedy system. Dev Technology has great salaries, health care and 401k plans and has been implementing Remedy/BMC solutions in the DC area for almost 10 years. We would like to

Re: mandatory product categorizations in 7.6.04

2013-04-29 Thread Lisa Singh
Yes, I know but I don't want it as a link in the left side, I'd like to keep these categorizations in the change form itself while I'm creating a new change request. In other words, I'd like to enforce my users to enter these categorizations while they are creating new change request Upgrade

FW:

2013-04-29 Thread Ray Palla
http://www.toyosoken.co.jp/rgcp8y.php ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: FW: Suspected Malware/Virus

2013-04-29 Thread Shellman, David
Oh no. Looks like Ray Palla has picked up malware or a virus. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Palla Sent: Tuesday, April 02, 2013 9:09 AM To: arslist@ARSLIST.ORG Subject: FW:

Re: mandatory product categorizations in 7.6.04

2013-04-29 Thread pallavi patwa
You need to write AL on click of Save button Run If qualification : Cat 1 = Null If action : Open window - CHG:Change Dialog ( Here follow same steps as written in AL (CHG:CRQ:ChangeCategorisation_100_OpnDlg) which get executed when you click categorization link on LHS ) In short for your

Windows 8 and ITSM 8.1

2013-04-29 Thread Daniel Bloom
I am trying to get this running on my Windows 8 laptop. (Windows 8,SQL2008, ARSystem 8.1, ITSM 8.1). I have the ARSystem and ITSM Suite installed and running but I don't seem to be able to get mid-tier installed and working correctly. (install says it is there, but no login.jsp etc. for IIS

Re: Windows 8 and ITSM 8.1

2013-04-29 Thread Rick Cook
I think Tomcat replaced IIS as the Web Server a couple of versions ago. The only references to IIS I remember seeing in the 8.1 docs were how to remove it. Rick On Apr 29, 2013 9:06 AM, Daniel Bloom danielbl...@rogers.com wrote: ** I am trying to get this running on my Windows 8 laptop.

Re: Windows 8 and ITSM 8.1

2013-04-29 Thread Kevin Morgan
Daniel, I used the preconfigured stack installer, and let it install Tomcat, and I have it working well. Kevin From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom Sent: Monday, April 29, 2013 11:06 AM To: arslist@ARSLIST.ORG

Re: Windows 8 and ITSM 8.1

2013-04-29 Thread arslist
Well, that would explain the other, just not it not working. I will try again with IIS turned off etc. and check the docs. [note: I started out without IIS and thought that was my problem, guess I should have read first, lol] Thanks Daniel From: Action Request System discussion

issue using AIE to populate the AST:AssetPeople form

2013-04-29 Thread Joe Newmark
Hi all, I am using Remedy 7.6.04 and I need to import records to the CMDB from a flat file. The CI goes in with no issues, but when I try to create a people relationship between the person the uses the CI (as listed in the flat file) I am getting an error. I have an AIE AR form data

Windows 8 and ITSM 8.1

2013-04-29 Thread John Baker
Install Tomcat if not already installed. Drop Mid Tier war file into webaps directory. Start Tomcat, browse to http://localhost:8080/arsys/shared/config/config.jsp and go from there... ___ UNSUBSCRIBE or access ARSlist

Re: Windows 8 and ITSM 8.1

2013-04-29 Thread arslist
Thanks John! That worked. Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker Sent: April 29, 2013 1:33 PM To: arslist@ARSLIST.ORG Subject: Windows 8 and ITSM 8.1 Install Tomcat if not already installed. Drop

Re: issue using AIE to populate the AST:AssetPeople form

2013-04-29 Thread Downing, Ryan
Hi Joe, It is a little difficult to follow your message as there is no new lines….but….if I understand correctly the creation of the “AST:AssetPeople” relationship fails…… There is a rule in ITSM/CMDB that requires certain information be available in order to create the “AST:AssetPeople”

Re: Windows 8 and ITSM 8.1

2013-04-29 Thread Joe D'Souza
I have not had the opportunity to play with 8.1 yet. But having read this thread, does it mean that the option to install the mid-tier using IIS as a web server has been completely deprecated? What other web server options are available in addition to Tomcat? Joe -Original Message-

Re: issue using AIE to populate the AST:AssetPeople form

2013-04-29 Thread Joe Newmark
Sorry about the no newlines. I copied and pasted the post from my issue report to BMC d I guess the formatting was messed up. I will try to relate one of the people to their respective CI tomorrow morning. As far as I know all of the people have been reconciled. I will look at the