Re: Status Reason field values in API

2013-11-25 Thread Misi Mladoniczky
Hi, That would be the Status-History field. It always has field id 15. Just get data for that field, and you have the information. You will get all data combined in a single character string, and you need to decode this string. In the C-API there is a helper function called

Is the ARSList running today?

2013-11-25 Thread Hennigan, Sandra
I haven't seen any traffic. Thank you, Sandra Hennigan Remedy Developer, Contractor ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Is the ARSList running today?

2013-11-25 Thread LJ LongWing
You're mail come through :) On Nov 25, 2013 9:46 AM, Hennigan, Sandra sandra.henni...@usdoj.gov wrote: I haven't seen any traffic. Thank you, Sandra Hennigan Remedy Developer, Contractor ___ UNSUBSCRIBE or

Re: Is the ARSList running today?

2013-11-25 Thread Hennigan, Sandra
I guess that means that we are all so fabulous that we have fixed every outstanding issue ;-) Thank you, Sandra Hennigan Remedy Developer, Contractor From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, November 25, 2013

Reuse a Cart in SRM 7.6.4

2013-11-25 Thread Sanford, Claire
Has anyone here ever created something that allows you to re-use a cart after it has been submitted? Like creating a Favorite cart for many requests that get requested all the time. ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford

area plugin authorization issue

2013-11-25 Thread Sergio Feito
Hi. I'm trying to develop an area plugin in java in an ARS 8.1. The authentication works fine but not the authorization (licenses and groups). The user log into the system and exists in the User form but doesn't take licenses or group list from the User form. I want to make the users are

Atrium Spoon Assistance

2013-11-25 Thread Lippincott, Levi (OMA-GIS)
Hello, Hopefully someone here could help me out... have been banging my head against the wall with this error. I have an LDAP query built that is throwing up the following error when using a Dynamic filter string : 2013/11/25 11:31:11 - LDAP Input.0 - ERROR (version 4.1.0, build 1 from

Re: Status Reason field values in API

2013-11-25 Thread Sweety
Thanks Misi for your inputs. I will fetch the data and do the string manipulation on it but curious to know if other APIs also have ARStatusHistoryList like JAVA and .Net ? ___ UNSUBSCRIBE or access ARSlist Archives at

Re: Reuse a Cart in SRM 7.6.4

2013-11-25 Thread Pierson, Shawn
It isn't that, but what I've done is to create a PDT containing other PDTs as a package that gets submitted from one form, with several branches within the higher level PDT to only submit what's needed within the process. It's for my onboarding process and looks something like: On-boarding

Re: Atrium Spoon Assistance

2013-11-25 Thread Brian Goralczyk
It looks to me like you are not setting a value to filter on before it runs. I do recall using Pentaho DI did cause some headache with LDAP, but I can't remember the exact problem I faced. I would start by verifying the information you are using for your dynamic string. HTH, Brian Goralczyk

Re: Status Reason field values in API

2013-11-25 Thread Misi Mladoniczky
Hi, The Java API certainly has classes to deal with this. The .Net API should have similar methods and classes. Otherwise it is just a matter of splitting the string first on chr(3) and you will get each value-pair (User/Timestamp), and then split each entry again on chr(4). The result is a

DHL/UPS integration

2013-11-25 Thread rdg em
Hello ARList, Has anyone integrated ARS with DHL or UPS shippers? The goal would be to have a form in ARS take shipping information from a typical user pushing it to UPS creating a shipping request that could be printed by the internal shipping department. What I'm curious to know is would

Re: DHL/UPS integration

2013-11-25 Thread Differ, Alfred W CTR PHD NSWC, 210
I wouldn't be surprised if the shipping companies had web services to deal with this kind of need. You'd have to track down their technical people to get specs and then stay up to speed as they fix bugs and add features, but those are the usual costs of integration and easy to explain to your