Re: BMC should have made upgrades easier - Customers loosing interests

Hi All, BMC has a dedicated AMIGO Team to assist and guide customers in their upgrade plan . If needed , ITSM Customer Engineering [ i mean RD ] Team will step in to unblock customer upgrade issue . With 8.1 SP1 , we have shipped CONFIGCHECKER tool ; previously known as pre-checker . a]

Server Group Environment without Load Balancing

Hi Group, We have a server group environment but not leveraging load balancing capabilities. Here is a brief overview on the production servers we have in place. I am trying to understand or find some documentation to best utilize the servers we have at hand. We have 3 application

Re: Migration from MS SQL 5 to MS SQL 2012

Either way should work pretty easy. In the Remedy world a SQL upgrade seems to be one of the easiest/least painful upgrades encountered. Largely Remedy doesn't care about the SQL version. AR System more or less uses standard DBMS functionality and doesn't get into using the more advanced

Migration from MS SQL 5 to MS SQL 2012

Hi Our Current env details are ARS ITSM 7.6.04 SP2 Win 2003 MS SQL 2005 We are planning to migrate our DB SQL 2005 to SQL 2012 Please advise if anyone of you have used following method and suggest which one will be better 1) In place upgrade of SQL 2005 to SQL 2012 and than migrate

Re: Migration from MS SQL 5 to MS SQL 2012

Thanks for sharing your exp Jason Sounds like a plan ! Thanks Regards Himanshu On Mar 12, 2014, at 3:17 PM, Jason Miller jason.mil...@gmail.com wrote: ** Either way should work pretty easy. In the Remedy world a SQL upgrade seems to be one of the easiest/least painful upgrades