Thanks for sharing this! This happened to our dev server last week. I
just thought one of us messed up the config file and removed the ports. It
took a little while to find it. A user was building new web report and the
reporting plugin kept timing out. I wasn't expecting to find all those
Yup, that's the one! For some reason I could not remember what it was but I
knew the reverse existed as I had used it in some of my past development..
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent:
Hi everyone,
At least one bright point in the BMC habit to use really old versions
of other vendors software.
However I would be really happy if they would update at least the
ehcache manager version which is used on midtiers.
Existing is at least 2.5.0 but midtier 8.1 still uses 2.0.1 :(
Suresh,
A number of ways. A server side redirect is the easiest way. In a
standard Tomcat installation, you have a ROOT directory under webapps.
Locate the index.jsp file to a different name and create a new one with
the following contents:
% response.sendRedirect(/arsys); %
John
--
SSO
Hi,
I do not think the qualifications in the xxx_saved.srh file can be used with
Application-Format-Qual, it does not use that format.
I will see what I can do...
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at
I understand you would be able to query for records using a pattern match,
but the REPLACE function itself when using it to replace, will replace
exactly those characters or character that you use in its input parameters.
So after finding the record, you would still need to provide the whole ID
Harry:
1.Is this happening for all reports you schedule or only for one?
2. What version of Analytics are you running?
3. When you schedule a report, do you manually set the Destination Options
and Settings or do you accept the Job Server’s defaults?
Thanks,
Natalie
Hey Joe,
The REPLACE function uses the Character sting in field C to replace it
exactly, so that's covered. I am going to keep the process more or less as it
is now to prevent users from entering IDs into new tickets.
As for the old data scrubbing? Well, that's now in the hands of the DBAs as
You will also have to update your uriworkermap.properties file. Add /=wlb on a
new line
Christie Pargeter | Sr Technical Analyst | tel 503-415-5149
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker
Sent:
Hi,
Here is a first version (alpha) not even requiring a login.
Please let me know how it works out!
https://www.rrr.se/cgi/savedsearchconverter
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
Yes, good call, but only if you're using an IIS/Apache front end and
mod_jk, which almost everyone should not need to do so. And if you're
using IIS/Apache, mod_jk is not a modern choice of component - the C is
pretty ropey. mod_proxy_ajp or mod_proxy_http are neater solutions.
Good Morning Guys,
Stuck with a question and thought this is the place to get it clarified.
I have an old ARS and ITSM 7.5 systems and got the requirement from client to
upgrade it to 8.1. I am uncertain of the customizations done and new forms and
fields added in the system.
Do you guys see
By running the Best Practice Conversion Utility (BPCU) in the report mode you
will obtain a list of objects that have been modified not the exact change.
-Original Message-
From: James Smith bmcremedyarslis...@gmail.com
To: arslist arslist@ARSLIST.ORG
Sent: Thu, Apr 10, 2014 11:07 am
You can then use AR migrator to compare those objects to identify the changes.
You will have to have a reference server in place.
Regards,
Aditya
Sent from my BlackBerry® smartphone from !DEA
-Original Message-
From: Roger Justice rjust2...@aol.com
Sender: Action Request
I knew Misi would spin some magic.
Works great but I can't send my customers out to the web to do this plus most
won't be able to find the xxx_saved.srh file.
Thank you,
---
John J. Reiser
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MS2
The star that
Hi Experts,
Today I was discussing with my team lead and he was telling me about the plugin
programming but he was also not sure how it is done but he at least has an idea
that there is something which can done in remedy through plugins.
I want to know what are these plugins and how can we
James,
You can check with BMC also for suggestions. They have engaged special teams
for upgrades to help customers to move to latest version of remedy.
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Where
Sweety,
The short answer is that a plugin extends the capability of Remedy to do
anything you want it to do. Plugins currently come in two 'flavors',
either C or Java. Plugins are used to extend Remedy beyond Active Links
and Filters. OOTB plugins include LDAP, AREA just to name two. You can
Does anyone have an idea how to do that easy?
Travis R. Vick
Developer, BMC Remedy
EarthLink Business
E: tv...@corp.earthlink.commailto:tv...@corp.earthlink.com
O: 360-759-9692 | M: 360-518-7012 | F: 360-737-0560
3000 Columbia House Blvd., Suite 106 | Vancouver, WA | 98661
Go to control panel and uninstall it
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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
Hi,
BMC has published ‘Cook-book for ITSM Suite 81 Upgrade’ document on BMC
Remedy
https://communities.bmc.com/community/bmcdn/bmc_it_service_support Community
group. This document is available on the same blog post on which we had
uploaded ITSM Upgrade to 8.1 webinar recording.
Please
Hi,
The other idea I had was to allow you to upload a ZIP-file containing all the
files exported from AR System User Central File, and then supply an ARX-file
that you can import into the AR System Searches Preference form.
How does that sound?
It required a little more programming, and it
Hi,
Joe has a point.
Why not create a single filter with an ERROR message asking the person to mask
the id manually?
Run If: 'Notes' LIKE %[0-9][0-9][0-9]-[0-9][0-9]-[0-9][0-9][0-9][0-9]%
Action: ERROR
Best Regards - Misi, RRR AB, http://rrr.se
I understand you would be able to query
Misi,
This will be a one-off action for each user who migrates to the Mid Tier so it
could even be done one query at a time by manually copy, paste and save the
search from the xxx_saved.srh file.
I could always use the first version and just update the username when I save
the information to
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