If you look at the OOB workflow around Process 2, it's checking the change flag
status and determines if the save dialog is required or not.
You need to execute a run process and reset the change flag, which basically
tells the system that no field values have changed.
In a couple of my cases,
Ray,
The problem is that fields are being modified when the row is selected.
Turn on active link logging and see what modifications are being made 'upon row
selection'.
You might want to examine the need for the workflow that modifies fields on
records being VIEWED, as it could be useless
Hi,
Is it possible to just run SRM without the overhead of
Change/Incident/Problem etc on the system?
If I build a new server and just install SRM Process Designer will that
be a vaild config?
Thanks
JP
___
John,
I can't answer your question completely but I do know that you'll need Atrium
also. I believe that is a hard requirement.
Sent from my iPhone
On Jul 23, 2014, at 5:29 AM, John Peters remedyn...@gmail.com wrote:
**
Hi,
Is it possible to just run SRM without the overhead of
i think you should have AR, CMDB and SRM, no ITMS, maybe you want to add
SLM as well if you need to measure SLA.
2014-07-23 4:41 GMT-05:00 Tauf Chowdhury taufc...@gmail.com:
John,
I can't answer your question completely but I do know that you'll need
Atrium also. I believe that is a hard
Thanks to both posters for their info. I did indeed find the offending
workflow, but for further measure added an AL with execution order 999 that
runs the change flag 0 run process.
___
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Thank you thats very helpful
JP
On Wed, Jul 23, 2014 at 4:27 PM, andres tamayo cycom...@gmail.com wrote:
**
i think you should have AR, CMDB and SRM, no ITMS, maybe you want to add
SLM as well if you need to measure SLA.
2014-07-23 4:41 GMT-05:00 Tauf Chowdhury taufc...@gmail.com:
Hi all, we are using a custom application to interface with our CMDB (ARS
7.1.0, ITSM 7.0.3) including management of bulk inventory items. Since the
AST:BulkInventory form does not expose the Asset Lifecycle Status field (which
I will refer to as just Status from here on out) is anyone familiar
Many of the sample data forms given by BMC have this sample value on them,
but some of them do not. The value in some forms is STARTINGDATA and in some
it is BASEDATA.
I could find out what the values are in the forms that this value is missing
on in the ITSM spreadsheets by inspecting the
I will take a guess, of course not the logic it these are expendale items and
do not have a life cycle.
-Original Message-
From: Rick Westbrock rwestbr...@24hourfit.com
To: arslist arslist@ARSLIST.ORG
Sent: Wed, Jul 23, 2014 4:16 pm
Subject: How is Asset Lifecycle used for
I know that Event driven AI jobs are possible, because the documentation
says so. And in spite of that, the system architecture does seem to allow
them.
However, I am finding it elusive to actually do. I have a Transformation
that I can run successfully manually. I put that into a Job that I
Offhand question … Did your Push fields try to do a search or just create new?
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Wednesday, July 23, 2014 5:01 PM
To: arslist@ARSLIST.ORG
Subject: How to
Create New. However, I wonder if the Run If qualification ($Name$ =
'Name') AND ('Type' = $Type$) would be considered that?
Rick
On Wed, Jul 23, 2014 at 3:08 PM, Grooms, Frederick W
frederick.w.gro...@xo.com wrote:
Offhand question … Did your Push fields try to do a search or just create
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