Synchronous communication between AO and Remedy.

Hi Team, We are having a requirement to integrate/establish a bidirectional communication between AO and Remedy. On the record creation on a custom form in remedy, the AO should pool the form and fetch the record from remedy. Also AO (BMC Atrium Orchestrator) should convert it in WSDL so as to

Re: How to execute AI jobs from workflow

Create New. However, I wonder if the Run If qualification ($Name$ = 'Name') AND ('Type' = $Type$) would be considered that? Rick On Wed, Jul 23, 2014 at 3:08 PM, Grooms, Frederick W < frederick.w.gro...@xo.com> wrote: > Offhand question … Did your Push fields try to do a search or just create

Re: How to execute AI jobs from workflow

Offhand question … Did your Push fields try to do a search or just create new? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Wednesday, July 23, 2014 5:01 PM To: arslist@ARSLIST.ORG Subject: How to e

How to execute AI jobs from workflow

I know that Event driven AI jobs are possible, because the documentation says so. And in spite of that, the system architecture does seem to allow them. However, I am finding it elusive to actually do. I have a Transformation that I can run successfully manually. I put that into a Job that I ca

Re: How is Asset Lifecycle used for AST:BulkInventory records?

I will take a guess, of course not the logic it these are expendale items and do not have a life cycle. -Original Message- From: Rick Westbrock To: arslist Sent: Wed, Jul 23, 2014 4:16 pm Subject: How is Asset Lifecycle used for AST:BulkInventory records? ** Hi all, we are using a

DataTags field value in the ITSM foundation data loads forms...

Many of the sample data forms given by BMC have this sample value on them, but some of them do not. The value in some forms is STARTINGDATA and in some it is BASEDATA. I could find out what the values are in the forms that this value is missing on in the ITSM spreadsheets by inspecting the unde

How is Asset Lifecycle used for AST:BulkInventory records?

Hi all, we are using a custom application to interface with our CMDB (ARS 7.1.0, ITSM 7.0.3) including management of bulk inventory items. Since the AST:BulkInventory form does not expose the Asset Lifecycle Status field (which I will refer to as just Status from here on out) is anyone familiar

Re: Service Request Management

Thank you thats very helpful JP On Wed, Jul 23, 2014 at 4:27 PM, andres tamayo wrote: > ** > i think you should have AR, CMDB and SRM, no ITMS, maybe you want to add > SLM as well if you need to measure SLA. > > > 2014-07-23 4:41 GMT-05:00 Tauf Chowdhury : > > John, >> I can't answer your ques

Re: Suppress Confirmation Popup

Thanks to both posters for their info. I did indeed find the offending workflow, but for further measure added an AL with execution order 999 that runs the change flag 0 run process. ___ UNSUBSCRIBE or access ARSlist Ar

Re: Service Request Management

i think you should have AR, CMDB and SRM, no ITMS, maybe you want to add SLM as well if you need to measure SLA. 2014-07-23 4:41 GMT-05:00 Tauf Chowdhury : > John, > I can't answer your question completely but I do know that you'll need > Atrium also. I believe that is a hard requirement. > > Se

Re: Service Request Management

John, I can't answer your question completely but I do know that you'll need Atrium also. I believe that is a hard requirement. Sent from my iPhone > On Jul 23, 2014, at 5:29 AM, John Peters wrote: > > ** > Hi, > > Is it possible to just run SRM without the overhead of > Change/Incident/Pro

Service Request Management

Hi, Is it possible to just run SRM without the overhead of Change/Incident/Problem etc on the system? If I build a new server and just install SRM & Process Designer will that be a vaild config? Thanks JP ___ UNSUBSCRI