If you are running ITSM check the Email Function from and Incident. OOB code
takes the email and writes it into a Work Info record. You could look at that
workflow to start with. The message is simply concatenated into the Work Info
details so that may not be the actual results but the
Hi Scott,
We have a large Custom-Only installation – no ITSM or any other OOTB apps,
thus – ARS only.
I suggest not to skip the x or x.y major versions of the base AR System. The
x.y.z minor versions generally do not have a notable design change on the DB –
with the exception of
Thanks for the info Theo. One more question. Did you migrate the 3rd party
pieces to 64bit as well? We are using Exchange/Outlook for our mail server so
we are using the MAPI protocol for the email engine. This means we have to use
the 32bit JRE. I'm wondering whether I need to use the
And I just read your other replyYou likely don't run HTTPD because you
don't run Mid-Tier...
So I'll open the question to others, will Apache HTTPD 2.4.x 64bit work well
with the 32bit JRE? And is anyone running the later versions of JRE? The
support matrix lists JRE6u17 but Oracle has
Hi Carina,
We moved everything to 64-bit, but also installed a 32-bit copy of Java
especially for the Email Engine.
Best Regards,
Theo
On Fri, Dec 19, 2014 at 5:45 PM, Carina Burns carina.bu...@risd.org wrote:
Thanks for the info Theo. One more question. Did you migrate the 3rd
party
Sono fuori dall'ufficio fino a 05/01/2015
Risponderò al messaggio al mio ritorno.
Nota: Questa è una risposta automatizzata al messaggio Re: Help with upgrade
path inviata il 19/12/2014 17.02.29.
Questa è l'unica notifica che verrà ricevuta mentre la persona è assente.
Hi Carina,
We are running Mid-Tier, but with Tomcat on it's own and without HTTPD.
You do not need httpd to run mid-tier unless you want to host other
normal web sites/pages.
Mid-Tier is perfectly happy on Tomcat only.
(You can even configure Tomcat to bind on Port 80 in stead of 8080 if you
I just searched oracle support and can't find anything on SW00327170. The only
thing listed is a bug that isn't a bug but a config issue with OraDB 7.2. Do
you have any other reference number or doc id for this archive fix?
I just looked and that column in our linux Ora10g Schema_archive table is a
varchar2(254) with no “not null” constraint. I don’t think I’m going to change
it to a number(15) not null column before I try the upgrade since this may be a
Solaris only issue. If the upgrade bombs then I’ll look
You're welcome!
Let me know if the upgrade works for you without running the SW00327170
script.
Would be interesting to note.
Good luck with the rest of your upgrade hope all goes well!
On Fri, Dec 19, 2014 at 7:10 PM, Carina Burns carina.bu...@risd.org wrote:
I just looked and that
Interesting! I put the question in on my support ticket as this doc on
software requirements suggests HTTPD is required to install ARS 8.1
https://docs.bmc.com/docs/display/public/ars81/Software+requirements
And... it drives me nuts that the minimums are specified on the compatibility
matrix
Do you have any data in the ARCHIVEFROMFORM column? If not then you should be
safe. Since we did not use archiving all we had to do was make sure it was
empty
We are on Linux as well and there was a few small issues going from 6.3 to
7.6.04
Here is the script we used to correct them
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