Re: USER_CACHE Problems

2015-02-17 Thread Warren R. Baltimore II
That's the beauty of an inherited system! You get to play Tomb Raider everytime you run into a problem. This one was just plain weird because I NEVER would have thought to look for workflow. Like Doug said earlier, this isn't supposed to be an issue at that level! Soon this thing is going to be

Re: USER_CACHE Problems

2015-02-17 Thread Jason Miller
For those times you are Tomb Raiding I would like to plug LJ's parsing tools: http://remedylegacy.com/tools. I cannot believe how much these have change my troubleshooting life. The combination of these tools and leaving server API/SQL/Filter/ESC logging on full time to a single file has resulted

FTS Fortification for 7.6.04 SP3

2015-02-17 Thread Jase Brandon
Hello All, I'm interested in the FTS fortification mentioned in the below link from BMC Communities. From what I can glean - if we are on 7.6.04 SP3, then there is nothing we can do to get this Full Text Search fortification installed. Has anyone else successfully installed this who is on 7.6.04 SP

Re: FTS Fortification for 7.6.04 SP3

2015-02-17 Thread LJ LongWing
Jase, Reading the article, it mentions SP2 as a 'base', or a minimum, so if you are running SP3, then you should be able to perform all actions involved in the fortification processit's not installing anythingit's more indexing, and improving setup than anything else. On Tue, Feb 17, 2015

Database reboot during FTS Reindex

2015-02-17 Thread Thad Esser
Hello, I find myself in a situation where I have an FTS reindex in progress that I don't think will be complete by this weekend, which is when our database server will be restarted. Due to other circumstances, I can't stop the rebooting of the database server. * How will this impact the FTS re

Re: Database reboot during FTS Reindex

2015-02-17 Thread Jase Brandon
Hi Thad, short answer is you're screwed. I've been fighting this for months. There is an FTS fortification available if you're on the right version. See the link in my post I put up about 30-45 mins ago. Hope this helps - Jase > On Feb 17, 2015, at 5:07 PM, Thad Esser wrote: > > ** > Hello, >

Re: Weird or Expected behavior Webservice 7.6.04

2015-02-17 Thread Joe D'Souza
Then you probably have an issue with someone or something resetting the configured password in the Mid-Tier configuration for the WSDL user. I would check for things like a system restore on the Mid-Tier server that might be restoring files and directories thus restoring the WSDL user password

Re: FTS Fortification for 7.6.04 SP3

2015-02-17 Thread Peter Romain
FYI, don’t think that fortification is a one time and forget process because that’s not our experience on 8.1.1/8.1.2 After running fortification you’ll find the custom fields report empty as expected (assuming you haven’t added any fields to FTS as customisations). If you then import, sa