Re: MyIT/SmartIT First Impressions

2015-03-05 Thread Jamie
Below are a few items that I'm not pleased with on Smart IT: Assignment Menu only displays support group names and only those that are within your company. I've created an idea on BMC Communities to enhance this: https://communities.bmc.com/ideas/9444 Permission Dependency - Right now you hav

Re: Active Directory Integration

2015-03-05 Thread Terje Moglestue
Koyb, How long is a string? It is difficult or impossible to answer your question. You state, "data in AD is messed up" - I assume you got very poor data quality, no naming standard, lack of phone number standard, use of incorrect fields, no good unique identifier, no standard for department n

Active Directory Integration

2015-03-05 Thread Koyb P. Liabt
Hi, Environment: 8.1 x Oracle 11 R2. We are trying to integrate AD with Remedy to update our people profiles. Our challenge is that the data in AD is messed up. Approximately how long does it take to typically integrate AD and Remedy (when there are data problems)? (from the concept un

Re: CI Relationships

2015-03-05 Thread Jesus Ortega
There is really no easy way to do it, even with Analyitics. I am working on SQL to do something very similar. My customer wants to see the relationships on the same line as well. I wrote the SQL and am using it in BMC Analytics with Custom SQL for the report. This code was written for SQL Server

Re: BMC Remedy Attachments

2015-03-05 Thread Ben Chernys
Meta-Update uses the API and can transfer attachments by reference (or indeed to/from the file system). It can also change file names etc. No staging forms or workflow is needed. Here’s a sample script: Query = Src, ATT:AttachmentTable, '1' = "$Arg, src$" Update = Tgt, ATT2

Re: The ~! for filter names

2015-03-05 Thread Harsh
Guys this was a suggestion only.. [?][?] Yes having some property will also be fine, but there should be something from which we can identify that filter is an overridden filter. Regards, Harsh On Thu, Mar 5, 2015 at 3:00 PM, Misi Mladoniczky wrote: > Hi, > > The suffix solution seems very dir

Re: The ~! for filter names

2015-03-05 Thread Misi Mladoniczky
Hi, The suffix solution seems very dirty to me. A quick fix most likely, as it did not need GUI changes. It would be easy to do a conversion during upgrade, or a tool to add the property to any FLTR with the suffix. You can add properties as columns in DevStudio, so it could still be visible whe

Re: BMC Remedy Attachments

2015-03-05 Thread Allan See
Hi Mark, from your message this is through Java. Would you happen to know if this would work over a DB Link where we transfer the Blob file using it? Because from my experience it gets corrupted when the blob is transferred. _