I’ve seen the unique index error occur when there is a form with and without
the __c designation. Seems like the system thinks they are two different
forms, but the same form.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
I could see the below in the log files
/* Wed Mar 11 2015 22:39:50.8992 */INSERT
INTO field_permissions
(recordId,schemaId,fieldId,groupId,permission,overlayExtended) VALUES
(2074676,3530,23009,0,1,0)
/* Wed Mar 11 2015 22:39:50.9352 */
/* Wed Mar 11 2015 22:39:50.9353 */S
The SQL database operation failed.; Error - OCI_INVALID_HANDLE, 552
Sounds like your database had an error with connecting to it. I believe there
is an SQL log made during the upgrade. See if it has any more information
Look to see what the SQL was doing when you got the
The value(s) for this
Hi William,
Firstly, thanks for your response.
Below was done prior to ITSM upgrade.
1) We have upgraded AR Server from 7.6.04 to 8.1.02 without any issues.
2) Ran BPCU in overlay mode to preserve our customizations
3) Upgraded Atrium Core successfully from 7.6.03 to 8.1.02
4) Upgraded ITSM from
Um...where to start.
You can't upgrade - as far as I know - from 7.6.03 to 8.1.
You first have to upgrade to 7.6.04 - but prior to that you have to do the
whole BPCU utility to convert any customizations you have to overlays and/or
deal with them according to the guidelines BMC gives.
William
Hello Experts,
We tried to upgraded ITSM from 7.603 to 8.1.02, but it says completed with
warnings. From the logs we could find many def files failed to import. We
have sorted out issues related to Asset, incident and Problem Management.
But facing issues while importing the def files related to C
And the reason you can’t see anything but the "Hi there, this is an AXIS
service!" to the endpoint is that a browser is doing an HTTP GET transaction
while all web service calls are HTTP POST (Getting the WSDL is a GET while
communicating with the endpoint is a POST)
In the Mid-Tier do the f
Scott:
You point SOAP-UI to the WSDL definition of the web service. So, that
would be your second link below. It read's the WSDL and will execute
against the first link you identify.
Terry
On 2015-03-12 10:10, Scott Hallenger wrote:
> Thanks LJ,
> So if I were to test this in SoapUI whic
Hello,
We are using Remedy 8.1.00 & Mid Tier 8.1.01 (SP1) 201406260451 Hotfix.
Our users are unable to use the scroll wheel on their mouse to navigate any of
the drop-down menus in the system.
Any ideas on how to accomplish this or are we out of luck without the client?
Below are 2 examples of
HiI have installed 8.1 Server with ITSM 8.1 on a test machine. Apart from
problems with the version of Java/Tomcat, the actual installation took around
4/5 hours.
Shafqat Ayaz
From: Terri Lockwood
To: arslist@ARSLIST.ORG
Sent: Monday, March 9, 2015 9:20 PM
Subject: Re: Time to I
Thanks LJ,
So if I were to test this in SoapUI which url would I use to simulate an
external call to the wysdl.
The one from my external scrypt:
http://mywebserver/arsys/services/ARService?server=myappsever&webService=HPD_IncidentInterface_Create_WS_3
Or the one from the actual Remed web serv
Ok, if you need that broken out into something more detailed and easier to
follow for a novice, let me know :)
On Thu, Mar 12, 2015 at 8:09 AM, Champagne, Susan
wrote:
> **
>
> Thank you for your response LJ. I’m a real novice, so, as logical as your
> suggestion is, it is a little intimidating
Thank you for your response LJ. I’m a real novice, so, as logical as your
suggestion is, it is a little intimidating to me. I was really hoping there
would be a simple BIRT function, that would work. I’ll continue to play with
it, and hopefully eventually find the solution.
Susan Champagne
Fro
Susan,
Just thoughts off the top of my headon button press
1 - using MONTH and YEAR functions, collect tmp values for last month, last
year, current month, and current year for $DATE$
2 - Do some sort of calculation that determines if last month is 0, then
set it to 12, and if last month is 12,
Hi folks,
I am struggling with trying to get the correct syntax, using BIRT Functions, to
acquire results for "last month". I am simply trying to pull the list of tasks
that were assigned to a particular group. So, for example, I will run the
report in any day of March, and the results should di
Hi All,
Thanks for your help. I asked another friend for help and we both came up
with a solution. Both worked but the first one was easier so I went with
that.
#1 - Execute on Window Open
Qualification: ($OPERATION$ = "QUERY") AND ($VUI$ = "Default
Administrator View")
Action #1 - Open Win
Thank you guys… I suppose it just made sense in my head to have this.
I haven’t used PD very much -just to do some basic FTP. I struggled to find
documentation on it. –I may end up doing it thru workflow.
Speaking of ideas.. have you seen any of your “ideas” added into ARS/ITSM?
Thx,
Marcelo
F
I can run the published wsdl that is in the Web service by pasting that URL in
my browser. So yes... However when I call the code that is in my external asp
page it's does not run yet that is the Same results as when I point my asp
script to production and the production interface works fine...
Okay - so this actually works if you do this:
Put all people in "COmpany A". This includes all of your support staff.
Create a company "B" and "C". In the Support Company Access Configuration, set
company "B" and "C" as a Support company for Company A.
Create support groups under company B an
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