RE :Re: How to move stucked Distributed Transfer Pending records quickly

2015-09-30 Thread ARSystem8
Instruction: Instruction Number:0 Instruction Template: Message Type: Message Number: 4928 Message Text: The specified instruction cannot be found in the AR System Email User Instruction Templates form. Appended Text: Overwrite,Enforce Pattern Matching: YesRequire Required Fields:

RE :Re: How to move stucked Distributed Transfer Pending records quickly

2015-09-30 Thread ARSystem8
Instruction: Instruction Number:0 Instruction Template: Message Type: Message Number: 4928 Message Text: The specified instruction cannot be found in the AR System Email User Instruction Templates form. Appended Text: Overwrite, Enforce Pattern Matching: Yes Require Required Field

RE :Re: How to move stucked Distributed Transfer Pending records quickly

2015-09-30 Thread ARSystem8
Instruction: Instruction Number:0 Instruction Template: Message Type: Message Number: 4928 Message Text: The specified instruction cannot be found in the AR System Email User Instruction Templates form. Appended Text: Overwrite,Enforce Pattern Matching: YesRequire Required Fields:

RE :How to move stucked Distributed Transfer Pending records quickly

2015-09-30 Thread ARSystem8
Instruction: Instruction Number:0 Instruction Template: Message Type: Message Number: 4928 Message Text: The specified instruction cannot be found in the AR System Email User Instruction Templates form. Appended Text: Overwrite,Enforce Pattern Matching: YesRequire Required Fields:

RE :Re: How to move stucked Distributed Transfer Pending records quickly

2015-09-30 Thread ARSystem8
Instruction: Instruction Number:0 Instruction Template: Message Type: Message Number: 4928 Message Text: The specified instruction cannot be found in the AR System Email User Instruction Templates form. Appended Text: Overwrite,Enforce Pattern Matching: YesRequire Required Fields:

RE :Re: How to move stucked Distributed Transfer Pending records quickly

2015-09-30 Thread ARSystem8
Instruction: Instruction Number:0 Instruction Template: Message Type: Message Number: 4928 Message Text: The specified instruction cannot be found in the AR System Email User Instruction Templates form. Appended Text: Overwrite,Enforce Pattern Matching: YesRequire Required Fields:

RE :Re: How to move stucked Distributed Transfer Pending records quickly

2015-09-30 Thread ARSystem8
Instruction: Instruction Number:0 Instruction Template: Message Type: Message Number: 4928 Message Text: The specified instruction cannot be found in the AR System Email User Instruction Templates form. Appended Text: Overwrite,Enforce Pattern Matching: YesRequire Required Fields:

RE :Re: How to move stucked Distributed Transfer Pending records quickly

2015-09-30 Thread ARSystem8
Instruction: Instruction Number:0 Instruction Template: Message Type: Message Number: 4928 Message Text: The specified instruction cannot be found in the AR System Email User Instruction Templates form. Appended Text: Overwrite,Enforce Pattern Matching: YesRequire Required Fields:

Re: Best and most recent well behaved ARServer version for upgrade

2015-09-30 Thread Rick Westbrock
Yes my bad on that for using the wrong terminology. /facepalm From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, September 30, 2015 9:17 AM To: arslist@ARSLIST.ORG Subject: Re: Best and most recent well behaved ARServer ver

Re: Billing/Invoicing application that works with ITSM

2015-09-30 Thread Stan Feinstein
Hi Roger, My company’s ActionProgram Manager Plus (APM Plus) can collect costs and do billing and it does a lot more than that. We have counted 18 use cases, particularly when combined with the ITSM suite. As compared to ITBM, it is also Remedy-based. APM Plus is a process and life c

Billing/Invoicing application that works with ITSM

2015-09-30 Thread Roger Justice
I have been asked if there is a third party application that works with ITSM to do Billing/Invoicing. I know that ITBM integrated with ITSM and could produce invoices, since BMC has discontinued the ITSM Procurement application and ITBM is there any other solution. Thanks in advance. Roger J

Billing/Invoicing application that works with ITSM

2015-09-30 Thread Roger Justice
I have been asked if there is a third party application that works with ITSM to do Billing/Invoicing. I know that ITBM integrated with ITSM and could produce invoices, since BMC has discontinued the ITSM Procurement application and ITBM is there any other solution. Thanks in advance. Roger J

Re: So why did this happen (alternat title: How to lock out all of your users)

2015-09-30 Thread Arner, Todd
I'm not sure why it is happening, but we saw the same thing a few years back. After we imported, we ended up searching for all the records that had been updated and did a modify all. We set the status to current for the modify all and saved. That fixed the issue for us. Todd Arner From: Ac

Re: So why did this happen (alternat title: How to lock out all of your users)

2015-09-30 Thread Natalia Cuesta
Hi, I cleaned the Remedy cache but the issue continues. NC De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] En nombre de Richter, Howard (CEI-Atlanta) Enviado el: miércoles, 30 de septiembre de 2015 13:00 Para: arslist@ARSLIST.ORG Asunto: Re: So why did th

Re: So why did this happen (alternat title: How to lock out all of your users)

2015-09-30 Thread Richter, Howard (CEI-Atlanta)
Hey William, We just did the same thing and I saw the same issue. I think it had something to do with the Remedy cache. By the way how are you doing? hbr Howard Richter, Senior System Administrator From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of

So why did this happen (alternat title: How to lock out all of your users)

2015-09-30 Thread William Rentfrow
We have a Remedy 7.6.04 system which as been replaced by another vendor. It is being phased out. As part of that process we are greatly reducing licenses and changing users to floating from fixed. I did a search in the User form where 'Application License' LIKE "%Fixed%". Then I exported the

Re: Best and most recent well behaved ARServer version for upgrade

2015-09-30 Thread Marc Burick
Thank you, Rick. From: Rick Westbrock To: arslist@ARSLIST.ORG, Date: 09/30/2015 11:30 AM Subject:Re: Best and most recent well behaved ARServer version for upgrade Sent by:"Action Request System discussion list(ARSList)" ** v9 SP2 was released in the last week or

Re: Best and most recent well behaved ARServer version for upgrade

2015-09-30 Thread Marc Burick
Thank you for your original response and the clarification, LJ. Marc From: LJ LongWing To: arslist@ARSLIST.ORG, Date: 09/30/2015 12:17 PM Subject:Re: Best and most recent well behaved ARServer version for upgrade Sent by:"Action Request System discussion list(ARSList)

Re: Best and most recent well behaved ARServer version for upgrade

2015-09-30 Thread LJ LongWing
I know V9.0 PATCH 2 was released last week...which is different than SP2it would be 9.0.00 Patch 2.not 9.0.02 On Wed, Sep 30, 2015 at 9:30 AM, Rick Westbrock wrote: > ** > > v9 SP2 was released in the last week or so as well but I haven’t heard any > feedback about it yet. > > > > -R

Re: Best and most recent well behaved ARServer version for upgrade

2015-09-30 Thread Rick Westbrock
v9 SP2 was released in the last week or so as well but I haven’t heard any feedback about it yet. -Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, September 30, 2015 8:06 AM To: arslist@ARSLIST.ORG Subject: Re: Bes

Re: Contract Job Opportunity in Washington DC

2015-09-30 Thread Madhava Reddy
Who is the client? On Sep 29, 2015 10:24 PM, "Monica Arora" wrote: > ** > > We have a long term contract job opportunity Washington DC Metro > area. Please send your resume to mon...@identitysol.com > > *Required Skills*: > > >- BMC Remedy 7.x/8.x Administration/Development experience in UNI

Re: Best and most recent well behaved ARServer version for upgrade

2015-09-30 Thread LJ LongWing
Mark, I've had a few corner issues with 9.0.x...but overall the server is stable. As you stated...there is an SP1 for it which I can recommend On Wed, Sep 30, 2015 at 8:55 AM, Marc Burick wrote: > ** Good morning. > Can you suggested the newest and most stable version of ARServer that is > supp

Best and most recent well behaved ARServer version for upgrade

2015-09-30 Thread Marc Burick
Good morning. Can you suggested the newest and most stable version of ARServer that is supported? All of our applications are home grown and our organization is still using the 7.6 sp 5 client. I asked the same questions a few months ago, but we did not upgrade at that time. We were looking at

Re: Problem to answer survey in BMC Remedy ITSM 8.1

2015-09-30 Thread Natalia Cuesta
Hi, I answer the survey, but it does not close. The survey returns opening without answers and it changes its status to Responded. I try with User Tool and Internet Explorer 8 and the survey closes. I had BMC Remedy ITSM 8.1. Best regards, Natalia Cuesta -Mensaje original- De: Acti

ADDM Lifecycle/CMDB Lifecycle

2015-09-30 Thread April McPherson
All: I have found the articles around this on discovery.bmc.com but I am looking for suggestions/best practices around settings for ADDM lifecycle and the CMDB Lifecycle. We have ADDM 10.2.01 and Remedy On Demand 8.1 sp2. Thank you, April __

MYIT 2.5 Patch 001 - Missing Request Data

2015-09-30 Thread BradRemedy
Hi Pasted a discussion in the communities which thought I would also post here. https://communities.bmc.com/thread/135466 Please let me know what you guys think. Thanks in advance. Cheers Brad ___ UNSUBSCRIBE or acces

Re: Problem to answer survey in BMC Remedy 7.6.04

2015-09-30 Thread Jamie
Natalia - can you provide a little more information on your survey setup? Are you referring to surveys from SRM? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20