Re: Site Address

2015-10-22 Thread Pandi C
Hi, what is your external source? Have tried via Data Management tool (DML), and can update via spoon job also.. Regards, Pandi.C On 23 Oct 2015 1:36 am, "Rick Trevino" wrote: > ** > > I am trying to populate site address field in People form from external > source. > > I am able to populate all

Re: Site Address

2015-10-22 Thread Joel Sender
Rick, You’re looking in the wrong place. The site address is in the form SIT:Site. The People record has the SITE ID, which is used to read the address in SIT:Site and displays it along with the person record data. If an entire site moves (i.e. ‘Headquarters’ gets a new address), changing th

Re: Figure out current CMDB version

2015-10-22 Thread Janie Sprenger
In Atrium Core Console, upper right hand corner there is an About button, that will tell you the Atrium Core version. Janie On Thu, Oct 22, 2015 at 2:20 PM, Carl Wilson wrote: > ** > > Hi, > > The SHARE:Application_Properties form will tell you what version is > installed. > > Sort by Property

Re: Figure out current CMDB version

2015-10-22 Thread Carl Wilson
Hi, The SHARE:Application_Properties form will tell you what version is installed. Sort by Property Value and look for "Atrium CMDB" for the values. Cheers. _ Kind Regards, Carl Wilson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.OR

Figure out current CMDB version

2015-10-22 Thread Jared Fields
Hey guys, I feel like an asshole for asking this, but can anyone tell me how to figure out what version of the BMC CMDB that I'm running? Is it under the Atrium Core tab in Remedy? Or can I find out from ADDM? We are On Demand, so I don't think I can just pop into the server and check. T

Re: Site Address

2015-10-22 Thread Roger Justice
Site address I pulled from the site record it is not able to populated as you are attempting. -Original Message- From: Rick Trevino To: arslist Sent: Thu, Oct 22, 2015 2:02 pm Subject: Site Address ** I am trying to populate site address field in People form from external source.

Java plugin ignoring proxy server settings

2015-10-22 Thread John Baker
Well you've published this: Error encountered while executing a Web Service : org.apache.axis2.AxisFault: www.webservicex.net (ARERR 9130) So I'm suggesting you publish the rest of it, ie which doesn't include any sensitive information. ___

Re: Row level access in ITSM

2015-10-22 Thread jayesh panchal
Hi, I have worked on row level access where company A can not see incidents of company B. To do that you have to do customization very carefully so that it doesnt break other functionality which is dependent on that. You can work with two fields , 112 and 60900 which is used for row level access.

Site Address

2015-10-22 Thread Rick Trevino
I am trying to populate site address field in People form from external source. I am able to populate all the other location information except site address does not get populated, I tested from remedy import tool and that works fine, the site address get populated when I use site city, site st

Re: Row level access in ITSM

2015-10-22 Thread William Rentfrow
Yes we did solve it - but we did it by using companies and the support company associations. If you want details let me know, but there are certainly ways to do it OOB. William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request Sy

Row level access in ITSM

2015-10-22 Thread lars . j . pettersson
Hi, we have an ARS system built ourselves, where we have implemented Row Level Access by changing permission for field 1 and using dynamic groups. This makes it possible to only allow access for users to entries that they are allowed to see. In our ITSM system, all Incidents for example can be a