Re: Confusion over AR_SERVER_INFO values as changed in the Rel 9 API

Ben, Have you contacted BMC about this?they historically try to ensure backwards/forwards compatibility...this obviously breaks things On Tue, Mar 1, 2016 at 10:24 AM, Ben Chernys < ben.cher...@softwaretoolhouse.com> wrote: > ** > > Hi Folks, > > > > I am just trying to get my head

Confusion over AR_SERVER_INFO values as changed in the Rel 9 API

Hi Folks, I am just trying to get my head around the AR_SERVER_INFO changes introduced in release 9. ARS 9 does something not done previously with these values: It changes the integer in some Info values and deletes some Info values Image this scenario: You have a release 9 API

Re: Not able to search the recently published Knowledge Articles...

Can the RKM admin search/find the articles? If so then it sounds like a permission/visibility issue with the new articles. If RKM admin cannot search/find articles then look at server FTS logs. You might try reindexing just the RKM articles or unpublish the new articles and the republish them

CAC Authentication to invoke Web Services

ARS 8.1.02 My client, a Government Agency, is wondering if it is possible to use CAC Authentication to invoke a web services call. My client would like to know if there is any way to use client certificate-based authentication to authenticate via the .NET library to the Remedy web service.