Re: Remedy 9.0.01 Installation failed

2016-03-24 Thread Su Kaur
It was new on test environment. Our last 3 test upgrades also failed but there was no email error in the logs. This is the first time we had email issues and duplicate key error. -Kaur ___ UNSUBSCRIBE or access

Re: Remedy 9.0.01 Installation failed

2016-03-24 Thread Saji Philip
We have the same error, but going from 8.1.02 to 9.1... Also, 9.0 failed as well... Got the same duplicate key Value error. We have engaged BMC, will let you know how it goes On Thu, Mar 24, 2016, 5:48 PM Scott Philben wrote: > Was this an upgrade on new hardware? If

Re: Remedy 9.0.01 Installation failed

2016-03-24 Thread Scott Philben
Was this an upgrade on new hardware? If so, you will have to license it before your start. We installed 7.6.04 on a new box, swapped out the database with the existing DB, licensed it on the new server, and then ran the 8.0 upgrader. BMC recommended doing that one first then moving on to 9.0.01

Remedy 9.0.01 Installation failed

2016-03-24 Thread Su Kaur
Hello, We tried to upgrade 7.6 to 9.0.01 but it failed. We are highly customized and not using any OOTB ITSM applications. The install log file had following errors at multiple places - - Your login failed, but connected as a guest user - LOG EVENT

Please remove me from list ...thank you all

2016-03-24 Thread Rosas Monica
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Re: Vendor Form to external Oracle Database

2016-03-24 Thread jham36
Thanks - good to know. I finally got AI working. Little thanks to BMC support on that. I don't think I need this solution right now. James On Wednesday, March 9, 2016 at 6:05:46 PM UTC-5, LJ LongWing wrote: > > ** > James, > A View form gives you all of the ability to