Re: SHR:SHRCAI_SocialBride errors

2016-05-26 Thread William Rentfrow
That pointed me in what I believe is the right direction! It appears either our ports are not open or the SocialEventManager is not running. Either way traffic for node.js on port 9001 = not happening! William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell:

Re: Change from Normal to Emergency Error

2016-05-26 Thread Brittain, Mark
I think that’s it. Thanks Kunal. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of kunal das Sent: Thursday, May 26, 2016 11:22 AM To: arslist@ARSLIST.ORG Subject: Re: Change from Normal to Emergency Error ** Dear Mark, Thank you for sharing the

Re: Change from Normal to Emergency Error

2016-05-26 Thread kunal das
Dear Mark, Thank you for sharing the used case. The behavior you noticed in 7.6.04 release of Change Management is a known Defect *SW00438538* You can reach out to BMC Customer support to get the hotfix. Also you may want to check the knowledge article *000110366 *and test the hotfix attached.

Re: [Non-DoD Source] Re: Change from Normal to Emergency Error

2016-05-26 Thread Hennigan, Sandra H CTR DSS DSS HQ (US)
Check the Company and/or Global Process Flow Configuration and Approval Process Configuration. There may be data restrictions/requirements that will need to be changed when the Class/Change Timing are changed. Thank you, Sandra -Original Message- From: Action Request System

Re: Change from Normal to Emergency Error

2016-05-26 Thread Brittain, Mark
Hi Tauf, That was a really good idea. Dropped back to Draft from Scheduled, then tried to go Emergency and got the same warning message. Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Thursday, May 26, 2016 10:27 AM To:

Re: Change from Normal to Emergency Error

2016-05-26 Thread Tauf Chowdhury
Mark, Which status is the change in? I know that the approval workflow may go nuts if you start changing dependent fields past the draft status. Sent from my iPhone > On May 26, 2016, at 9:59 AM, Brittain, Mark wrote: > > ** > Hi All, > > Running into a strange

Change from Normal to Emergency Error

2016-05-26 Thread Brittain, Mark
Hi All, Running into a strange situation if a user attempts to update the Class/Change Timing from Normal to Emergency on an existing Change. ON save (modify) the Class gets set back to Normal and the user gets the following message ARWARN45538 This change request has been updated since it was

Re: How to locate a macro? - Remedy 9

2016-05-26 Thread Support
Hello LJ, ARSmarts can read macro's embedded in Active Links. You can then obviously copy-paste them in a Notepad or any interface of your choice. In fact, but don't spread the word ;-), you can even do that with the unlicensed version of ARSmarts if you have less than 10 AL with macro's.