Re: SSL for LDAP

Hi, If you are using a Java Keystore, they are very explicit about what the key chain is and where the certificates are stored. Generally you import the Root and Intermediate certs into the common Java Keystore (cacerts) that the system is referencing, then you add the Server certificate to you

HSTS and Mid Tier

Greetings! I run a public-facing Mid Tier. I've been tasked with implementing HSTS on the web servers. I'm running Mid Tier 8.1, using IIS and Tomcat on Windows 2008 Server. I came across this at BMC Communities: "Currently, the Tomcat HSTS security filter is not compatible with Mid-Tier. Given

Re: Validate 2 character fields using LIKE

Thanks Misi. Thats what I was looking for. Thanks! Kaur ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Remedy 9.0.01 - CPU issue

Hi All, We did an upgrade from 7.6.04 to 9.0.01. Since then we are having sporatic cpu issues. CPU utilization on the app server spikes to 80% and remedy services stops responding. Even if the cpu comes down to <20%, remedy would not respond until the services are restarted. We did several per

Parse subject line of incoming email

Hi All, I'm looking for a way to parse subject line of an incoming email. Each word would be used as a specific field entry for ticket creation like client name, category, priority etc What character should be used to help Remedy identify the segments (keeping in mind the message still needs to

Re: Parse subject line of incoming email

You can use anything, just count spaces between the dashes and pull those lengths. look up the string commands for the exact syntax. Sent from my Verizon, Samsung Galaxy smartphone Original message From: Su Kaur Date: 11/10/16 8:50 PM (GMT-05:00) To: arslist@ARSLIST.ORG Subj

Re: Remedy 9.0.01 - CPU issue

I would suggest that you check if there is any thread deadlock. You can use jvisualvm ( under jdk/bin dir) or yourkit profiler ( need license). Easier will be to take just a thread dump to see where each thread is. Thanks & Regards Girish -Original Message- From: Action Request System di