Re: Performance Issues - Multitenancy

2016-11-21 Thread Brian Pancia
Shawn, Thanks. That ended up being the fix. Brian From: Action Request System discussion list(ARSList) on behalf of Shawn Scutchings Sent: Friday, November 18, 2016 3:12 PM To: arslist@ARSLIST.ORG Subject: Re: Performance Issues - Multitenancy ** We had

Re: Custom apps + Remedy v9.1?

2016-11-21 Thread Burns, Carina
Thank you all for the replies! We have no interest in keeping our custom Help Desk app and would replace it with service desk. So in that respect it will be a clean install with problem categories, locations, user and support staff info the only thing migrating. Once we get more information on

Re: Custom apps + Remedy v9.1?

2016-11-21 Thread Joel D Sender
Carina, If there aren't any hooks into ITSM, then the other apps can co-exist on AR server. My only caution is to make sure that the server is large enough to handle the load. ITSM is both large and CPU intensive. HTH, Joel Joel Sender * jdsen...@earthlink.net * 310.829.5552 From: Ac