RE: Question about parent groups

Radhika, I’m unable to find the defect now, I just emailed back on my support ticket to find out what’s going on and if they gave me the wrong defect ID, when I hear back I’ll let you know. I’ll share the case details I opened. Subject: Parent Group Members Unable to Modify Tickets for Child

RE: Question about parent groups

Hi, Can you please share the description of defect id SW00552883 on parent groups? Thanks Radhika From: ARSList On Behalf Of Lippincott, Levi (OMA-GIS) Sent: Thursday, February 7, 2019 5:03 AM To: ARSList Subject: Re: Question about parent groups Parent Groups are not working the way they

Re: [EXTERNAL] Re: Question about parent groups

Customizations certainly present a potential problem, but if it's ITSM, a majority of the changes are handled OOTBI don't know about group id changes though...not sure if that's covered... On Wed, Feb 6, 2019 at 4:24 PM Fawver, Dustin wrote: > LJ, > > > > I had not considered that because