Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Abdullah Baytops
Is it me or when jobs are posted and they ask for responses offline people forget that its a group in think they are special and this email was solely for them.. lol V/R Abdul From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on

Data Management Tool fof version 8.0.00

2013-06-25 Thread Abdullah Baytops
Can someone tell me where to find the Data Management tool as I cannot locate it in the BMC Site for download. Or if you have the zip file you could forward that as well. Thanks in Advance V/R Abdul Baytops CONFIDENTIALITY NOTICE: This message is intended only for the use of the individual

Re: Data Management Tool fof version 8.0.00

2013-06-25 Thread Abdullah Baytops
from !DEA From: Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Date: Tue, 25 Jun 2013 18:50:49 + To: arslist

Importing Error

2013-05-31 Thread Abdullah Baytops
Has anyone ever experienced the following problem. I have created an .ARX file in which I am using the Remedy import tool to import data into a custom form. I have also created a .CSV of the information as well in which it tell me it has 19k records in the csv file. When I import using the

Data Import Suggestions

2013-05-08 Thread Abdullah Baytops
I wanted to know what suggestions anyone would have on the easiest way to import information into the (Asset Module ) specifically the AST: Equipment form of ITSM 7.6.04? V/R Abdul Baytops CONFIDENTIALITY NOTICE: This message is intended only for the use of the individual or entity to which

Installation Error

2013-05-01 Thread Abdullah Baytops
I had installed 7.6.04 on a server in our environment in which were using and today I decided to uninstall it from our app server and database server. In then tried to reinstall it on our servers and all day I have been not able to install the server from the setup.exe files provided onto the

Re: Encryption Question

2013-04-24 Thread Abdullah Baytops
-Server communication by using Performance or premium type encryption (subject to chargeable license :) ) however database side encryption is something that is taken care by database vendors. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Abdullah

Encryption Question

2013-04-23 Thread Abdullah Baytops
Is it possible to encrypt the ARSYSTEM tablespace? Thanks in Advance V/R Abdul CONFIDENTIALITY NOTICE: This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure

Re: WebServices from ITSM to SERENA

2013-04-17 Thread Abdullah Baytops
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Abdullah Baytops Sent: Tuesday, April 16, 2013 1:49 PM To: arslist@ARSLIST.ORG Subject: WebServices from ITSM to SERENA I am having a problem with a webservice that I have

WebServices from ITSM to SERENA

2013-04-16 Thread Abdullah Baytops
I am having a problem with a webservice that I have created going from ITSM to SERENA. I have created a webservice that is sending information from our system to SERENA in which alI have verified all the information is being sent across the network by using WireShark The problem is that once

Re: RQC:ConsoleWizrd Error

2013-04-05 Thread Abdullah Baytops
processes which armonitor will cordially restart for you and give you a log. That should come up with something On Mon, Apr 1, 2013 at 1:24 PM, Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote: ** We think its the plugins associated with RQC

Re: RQC:ConsoleWizrd Error

2013-04-01 Thread Abdullah Baytops
to srm:request? Regards, Karthik On Mar 29, 2013 6:51 AM, Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote: ** Thats exactly what I was thinking . If the plugins did not load during the install is there another way to reinstall those plugins. Also what

Re: RQC:ConsoleWizrd Error

2013-04-01 Thread Abdullah Baytops
settings are messed up. do you have enought ram to use the plugins.. ars 7.6.04 is memory intensive ... just some quick thoughts.. On Mon, Apr 1, 2013 at 1:04 PM, Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote: ** Can anyone provide me information on how

Re: RQC:ConsoleWizrd Error

2013-04-01 Thread Abdullah Baytops
. That should come up with something On Mon, Apr 1, 2013 at 1:24 PM, Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote: ** We think its the plugins associated with RQC to include the REMEDY.ARF.CAI plugin. We are also using Red Hat v 6.3 in which the ARS

AREA LDAP 8.0 Configuration Issue

2013-03-28 Thread Abdullah Baytops
Could anyone provide any assistance with a problem that we are having in which we have successfully configured our AR users to login using their LDAP password but when they go into Remedy to work a ticket it tells them they have no right license. The users are in the right groups if I turn of

Re: AREA LDAP 8.0 Configuration Issue

2013-03-28 Thread Abdullah Baytops
in with vs. how they are configured? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Abdullah Baytops Sent: Thursday, March 28, 2013 12:55 PM To: arslist@ARSLIST.ORG Subject: AREA LDAP 8.0 Configuration Issue ** Could anyone provide any assistance

RQC:ConsoleWizrd Error

2013-03-28 Thread Abdullah Baytops
I am looking form some assistance with using the RQC:RequestorConsoleWizard in which after saving a ticket as a requester the Request ID is not being generated. I have checked all the filters and notice none of the SRM:AOI: Filters fire in which I think is causing the problem. Any possible

Re: AREA LDAP 8.0 Configuration Issue

2013-03-28 Thread Abdullah Baytops
We have the following: 1. No check box in the Allow Guest Users 2. No check box in the Authenticate Unregistered Users 3. Authentication has AREA - ARS V/R Abdul Baytops From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on

Re: RQC:ConsoleWizrd Error

2013-03-28 Thread Abdullah Baytops
you been? Rob On Mar 28, 2013 4:35 PM, Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote: ** I am looking form some assistance with using the RQC:RequestorConsoleWizard in which after saving a ticket as a requester the Request ID is not being generated

Job Openings for BMC Remedy Administrator/Developers

2010-07-29 Thread Abdullah Baytops
Hello ARS list Users Our company has the following openings for those who may be interested: Senior Systems Administrator with Remedy Experience: Blacksburg, VA Digital Foundation is seeking a Senior System Administrator to be a member of a dynamic team environment to support our customer's

Calculating the Date Diff

2010-01-19 Thread Abdullah Baytops
Hello listers Does anyone know how to calculate the the seconds and convert it into Days, Hours, Minutes when using the date fields? Thanks in advance ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Great Job Opportunity

2010-01-18 Thread Abdullah Baytops
Hello ARS Listers Our company Digital Foundation Corporation is a (SDVOSB) Service-Disabled Veteran Owned Small Business that specializes in providing Information Technology services to the Federal Government. We are looking a Sr. Remedy Developer Administrator with a secret clearance or the

Creating a CTM:People record

2010-01-03 Thread Abdullah Baytops
Hello Listers Does anyone have any advice on how to push (New People) information directly into the CTM:People form to create users records that will create accounts used only to create incident request. Or if there is another option please let me know. These users will be automatically

Updating Permission Groups for Users in 7.1

2009-09-24 Thread Abdullah Baytops
Hello ARS listers Is there a way to perform a mass update of user record permissions on the people records in 7.1. Currently I have 4000 users that we now want to have KM rights in which initially they did not have that permission. Has anyone performed a mass update successfully on of people

Remedy and DOD SSO

2009-07-30 Thread Abdullah Baytops
Our DOD client would like for us to implement SSO using a product called siteminder. Has anyone ever integrated SSO with Remedy 7.1 for a DOD client using this product? If anyone has ever did any kind of SSO integration that would be helpful as well. Thanks in Advance for any Response

Re: Data Connection Error in Incident Management Application

2009-05-14 Thread Abdullah Baytops
...@arslist.org] On Behalf Of Abdullah Baytops Sent: Wednesday, May 13, 2009 12:35 PM To: arslist@ARSLIST.ORG Subject: Data Connection Error in Incident Management Application ** Has anyone out there had the following error: ARERR 9351 Data Connection error when using the Mid-tier Windows Server 2003

Data Connection Error in Incident Management Application

2009-05-13 Thread Abdullah Baytops
Has anyone out there had the following error: ARERR 9351 Data Connection error when using the Mid-tier Windows Server 2003 Enterprise SQL Server 2005 Apache/Tomcat AR System Server 7.1 Mid-Tier 7.1 Patch 4 V/R Abdul Baytops

Jr. Remedy Developer Needed

2009-01-25 Thread Abdullah Baytops
Digital Foundation is looking for a Jr. Remedy Developer for a project located in the Washington, DC area. Person ideally should would have a Secret clearance but a the ability to be cleared will be fine. Looking for someone with experience in BMC Remedy 7.1 (Incident, Asset and Change

Remedy Developer Needed For Contract 4 months - US Citizenship Required

2008-12-07 Thread Abdullah Baytops
Hello Listers Our company Digital Foundation is currently looking for a Sr. Remedy Developer for an immediate need we have on a project in Blacksburg, Virgina. Required skills are as follows: Remedy 7.1 - Incident Management, Change Management, Problem Management and SRM At least 5 years

Re: SSO CAC Authenticatio

2008-12-04 Thread Abdullah Baytops
Of Abdullah Baytops Sent: Tuesday, December 02, 2008 11:35 AM To: arslist@ARSLIST.ORG Subject: SSO CAC Authentication ** Hello Listers Does anyone have any information on how to begin with an CAC auth. for a government client? We have a requirement to have users have the ability to login using

SSO CAC Authentication

2008-12-02 Thread Abdullah Baytops
Hello Listers Does anyone have any information on how to begin with an CAC auth. for a government client? We have a requirement to have users have the ability to login using SSO CAC cards. Has anyone done this yet or is there a product to make this a seamless intergration any information

FW: SSO CAC Authentication

2008-12-02 Thread Abdullah Baytops
Hello Listers Does anyone have any information on how to begin with an CAC auth. for a government client? We have a requirement to have users have the ability to login using SSO CAC cards. Has anyone done this yet or is there a product to make this a seamless intergration any information

REMEDY.ARF.CAI Error Message when Creating Request

2008-10-29 Thread Abdullah Baytops
Hello Listers I am receiving the following error when trying to create ticket from the Requester screen we are receiving the following message: The specified plug-in does not exist: REMEDY.ARF.CAI Below you will see some of my ar.cfg file: ( Any insight would be appreciated) Plugin:

Remedy Position in Northern Virginia

2008-10-28 Thread Abdullah Baytops
Hello Listers We are looking for a experienced Remedy Developers with a secret clearance or the ability to be cleared for a project on Fort Belvoir, VA. Must have a at least 4-5 years experience in the developing of the BMC Remedy (ITSM) application. The candidate must have experience in

SSL on Knowledge Management

2008-10-06 Thread Abdullah Baytops
Hello All I have running Mid-tier (SSL ) and just added the Knowledge Management tool to the list. The problem I am having is that my Knowledge Management installation will not allow SSL even though the rest of the ITSM products work at the moment with no problem. Can anyone provide some

Re: SSL on Knowledge Management

2008-10-06 Thread Abdullah Baytops
tool is Remedy Knowledge Management? Update your KMS_Config.xml with your ssl port. Alan Blake Knowlysis | Services Manager | Office: 801.224.0002 ext 105 _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Abdullah Baytops Sent: Monday, October

Remedy Development Contract Position 2 - 3 Months... ASAP

2008-10-06 Thread Abdullah Baytops
Hello Listers Digital Foundation is looking for 2 Remedy Developers with a minimum of 3-5 years experience in the developing of the BMC Remedy (ITSM) application. The candidate must have experience in installation, configuration and customization of the 7.x application. Must have experience

Re: Remedy Development Contract Position 2 - 3 Months... ASAP

2008-10-06 Thread Abdullah Baytops
Development Contract Position 2 - 3 Months... ASAP ** You may like to state what country? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Abdullah Baytops Sent: 06 October 2008 20:42 To: arslist@ARSLIST.ORG Subject: Remedy Development Contract

Mid-Tier Apache/Tomcat

2008-09-11 Thread Abdullah Baytops
Hello Listers I posted a question regarding installation of the Mid-Tier 7.1 application on a Windows Server using Apache/Tomcat the other day. I am in real need of someone to provide me some guidance or insight in why our installation is not functioning. Here are a few questions that may

Re: Mid-Tier Apache/Tomcat

2008-09-11 Thread Abdullah Baytops
I did it separately and installed the Mid-Tier in the Program Files Directory V/R Abdul Baytops Director of Business Operations Digital Foundation Corporation Web: http://www.digitalfoundation.org/ www.thedigitalcorp.com Toll Free: 888-754-0341 Phone: 240-346-4628 (Direct Mobile)

Job Opportunity in Blacksburg, Virginia

2008-09-05 Thread Abdullah Baytops
Hello Listers We are looking a Experienced Remedy Developers/Administrators with a secret clearance or the ability to obtain a clearance for a project near Blacksburg, Virginia. Must have a minimum of 3-5 years experience in the developing of the BMC Remedy (ITSM) application. The candidate must

Re: Integrate Remedy User Tool with CAC card (UNCLASSIFIED)

2008-08-27 Thread Abdullah Baytops
I would be interested as well for our Army organization just gave us this requirement as well this week. I was hoping someone else has done it as well. V/R Abdul Baytops Director of Business Operations Digital Foundation Corporation Web:  www.thedigitalcorp.com Toll Free: 888-754-0341 Phone: 

Migrating Users from People Form

2008-02-19 Thread Abdullah Baytops
Hello Listers I am migrating users from our 6.3 to 7.1 and it seems to not be running as smoothly as I thought it would. The accounts are migrated into the 7.1 application but the password field seems to causing the problem when users try to acces the application. The users login password is

Allowing Unknown Users to Submit Request

2008-01-11 Thread Abdullah Baytops
Hello Listers, I have a question that I would like some insight on if anyone can provide some. We would like to have the ability for users who do not have an account in the Remedy system to submit support request. We are not using the guest account due to our security protocol. The users who

Re: Merry Christmas and a Wonderfull New Year

2007-12-24 Thread Abdullah Baytops
Merry Christmas and Hapy New Year to everyone as well Abdul _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Daniel Bloom Sent: Monday, December 24, 2007 7:45 PM To: arslist@ARSLIST.ORG Subject: Merry Christmas and a Wonderfull New Year

Field Description Documentation

2007-11-20 Thread Abdullah Baytops
Hello All, Is there a list readily available that contains a detailed list of all the fields and the description of what the field is supposed to be used for in the 7.0 Incident and Problem Management Application? Thanks in Advance Abdul Baytops

Looking for Remedy Administrators Developers

2007-07-26 Thread Abdullah Baytops
Hello Listers, I need some help!!! Does anyone know of any cleared Remedy Administrators Remedy Developers? In the past 2 months my company has gotten a lot of request and can't fill these positions. Most of the positions are located in the Washington DC Metro, Northern Virginia and Baltimore.