Is it me or when jobs are posted and they ask for responses offline people
forget that its a group in think they are special and this email was solely for
them.. lol
V/R
Abdul
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on
Can someone tell me where to find the Data Management tool as I cannot locate
it in the BMC Site for download. Or if you have the zip file you could forward
that as well.
Thanks in Advance
V/R
Abdul Baytops
CONFIDENTIALITY NOTICE: This message is intended only for the use of the
individual
from !DEA
From: Abdullah Baytops
abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com
Sender: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Date: Tue, 25 Jun 2013 18:50:49 +
To: arslist
Has anyone ever experienced the following problem. I have created an .ARX file
in which I am using the Remedy import tool to import data into a custom form.
I have also created a .CSV of the information as well in which it tell me it
has 19k records in the csv file. When I import using the
I wanted to know what suggestions anyone would have on the easiest way to
import information into the (Asset Module ) specifically the AST: Equipment
form of ITSM 7.6.04?
V/R
Abdul Baytops
CONFIDENTIALITY NOTICE: This message is intended only for the use of the
individual or entity to which
I had installed 7.6.04 on a server in our environment in which were using and
today I decided to uninstall it from our app server and database server. In
then tried to reinstall it on our servers and all day I have been not able to
install the server from the setup.exe files provided onto the
-Server communication by using Performance or
premium type encryption (subject to chargeable license :) ) however database
side encryption is something that is taken care by database vendors.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abdullah
Is it possible to encrypt the ARSYSTEM tablespace?
Thanks in Advance
V/R
Abdul
CONFIDENTIALITY NOTICE: This message is intended only for the use of the
individual or entity to which it is addressed, and may contain information that
is privileged, confidential and exempt from disclosure
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abdullah Baytops
Sent: Tuesday, April 16, 2013 1:49 PM
To: arslist@ARSLIST.ORG
Subject: WebServices from ITSM to SERENA
I am having a problem with a webservice that I have
I am having a problem with a webservice that I have created going from ITSM to
SERENA. I have created a webservice that is sending information from our
system to SERENA in which alI have verified all the information is being sent
across the network by using WireShark The problem is that once
processes which armonitor will
cordially restart for you and give you a log.
That should come up with something
On Mon, Apr 1, 2013 at 1:24 PM, Abdullah Baytops
abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote:
**
We think its the plugins associated with RQC
to srm:request?
Regards,
Karthik
On Mar 29, 2013 6:51 AM, Abdullah Baytops
abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote:
**
Thats exactly what I was thinking . If the plugins did not load during the
install is there another way to reinstall those plugins. Also what
settings are messed up.
do you have enought ram to use the plugins.. ars 7.6.04 is memory intensive
... just some quick thoughts..
On Mon, Apr 1, 2013 at 1:04 PM, Abdullah Baytops
abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote:
**
Can anyone provide me information on how
.
That should come up with something
On Mon, Apr 1, 2013 at 1:24 PM, Abdullah Baytops
abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote:
**
We think its the plugins associated with RQC to include the REMEDY.ARF.CAI
plugin. We are also using Red Hat v 6.3 in which the ARS
Could anyone provide any assistance with a problem that we are having in which
we have successfully configured our AR users to login using their LDAP password
but when they go into Remedy to work a ticket it tells them they have no right
license. The users are in the right groups if I turn of
in with vs. how they are configured?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abdullah Baytops
Sent: Thursday, March 28, 2013 12:55 PM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP 8.0 Configuration Issue
**
Could anyone provide any assistance
I am looking form some assistance with using the RQC:RequestorConsoleWizard in
which after saving a ticket as a requester the Request ID is not being
generated. I have checked all the filters and notice none of the SRM:AOI:
Filters fire in which I think is causing the problem. Any possible
We have the following:
1. No check box in the Allow Guest Users
2. No check box in the Authenticate Unregistered Users
3. Authentication has AREA - ARS
V/R
Abdul Baytops
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on
you been?
Rob
On Mar 28, 2013 4:35 PM, Abdullah Baytops
abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote:
**
I am looking form some assistance with using the RQC:RequestorConsoleWizard in
which after saving a ticket as a requester the Request ID is not being
generated
Hello ARS list Users
Our company has the following openings for those who may be interested:
Senior Systems Administrator with Remedy Experience: Blacksburg, VA
Digital Foundation is seeking a Senior System Administrator to be a member of a
dynamic team environment to support our customer's
Hello listers
Does anyone know how to calculate the the seconds and convert it into Days,
Hours, Minutes when using the date fields?
Thanks in advance
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Hello ARS Listers
Our company Digital Foundation Corporation is a (SDVOSB) Service-Disabled
Veteran Owned Small Business that specializes in providing Information
Technology services to the Federal Government.
We are looking a Sr. Remedy Developer Administrator with a secret clearance
or the
Hello Listers
Does anyone have any advice on how to push (New People) information directly
into the CTM:People form to create users records that will create accounts used
only to create incident request. Or if there is another option please let me
know.
These users will be automatically
Hello ARS listers
Is there a way to perform a mass update of user record permissions on the
people records in 7.1. Currently I have 4000 users that we now want to have KM
rights in which initially they did not have that permission. Has anyone
performed a mass update successfully on of people
Our DOD client would like for us to implement SSO using a product called
siteminder. Has anyone ever integrated SSO with Remedy 7.1 for a DOD client
using this product?
If anyone has ever did any kind of SSO integration that would be helpful as
well.
Thanks in Advance for any Response
...@arslist.org] On Behalf Of Abdullah Baytops
Sent: Wednesday, May 13, 2009 12:35 PM
To: arslist@ARSLIST.ORG
Subject: Data Connection Error in Incident Management Application
**
Has anyone out there had the following error:
ARERR 9351 Data Connection error when using the Mid-tier
Windows Server 2003
Has anyone out there had the following error:
ARERR 9351 Data Connection error when using the Mid-tier
Windows Server 2003 Enterprise
SQL Server 2005
Apache/Tomcat
AR System Server 7.1
Mid-Tier 7.1 Patch 4
V/R
Abdul Baytops
Digital Foundation is looking for a Jr. Remedy Developer for a project located
in the Washington, DC area. Person ideally should would have a Secret
clearance but a the ability to be cleared will be fine.
Looking for someone with experience in BMC Remedy 7.1 (Incident, Asset and
Change
Hello Listers
Our company Digital Foundation is currently looking for a Sr. Remedy Developer
for an immediate need we have on a project in Blacksburg, Virgina. Required
skills are as follows:
Remedy 7.1 - Incident Management, Change Management, Problem Management and SRM
At least 5 years
Of Abdullah Baytops
Sent: Tuesday, December 02, 2008 11:35 AM
To: arslist@ARSLIST.ORG
Subject: SSO CAC Authentication
**
Hello Listers
Does anyone have any information on how to begin with an CAC auth. for a
government client? We have a requirement to have users have the ability
to login using
Hello Listers
Does anyone have any information on how to begin with an CAC auth. for a
government client? We have a requirement to have users have the ability to
login using SSO CAC cards. Has anyone done this yet or is there a product to
make this a seamless intergration any information
Hello Listers
Does anyone have any information on how to begin with an CAC auth. for a
government client? We have a requirement to have users have the ability to
login using SSO CAC cards. Has anyone done this yet or is there a product to
make this a seamless intergration any information
Hello Listers
I am receiving the following error when trying to create ticket from the
Requester screen we are receiving the following message:
The specified plug-in does not exist: REMEDY.ARF.CAI
Below you will see some of my ar.cfg file: ( Any insight would be
appreciated)
Plugin:
Hello Listers
We are looking for a experienced Remedy Developers with a secret clearance
or the ability to be cleared for a project on Fort Belvoir, VA. Must have a
at least 4-5 years experience in the developing of the BMC Remedy (ITSM)
application. The candidate must have experience in
Hello All
I have running Mid-tier (SSL ) and just added the Knowledge Management tool
to the list. The problem I am having is that my Knowledge Management
installation will not allow SSL even though the rest of the ITSM products
work at the moment with no problem. Can anyone provide some
tool is Remedy Knowledge
Management?
Update your KMS_Config.xml with your ssl port.
Alan Blake
Knowlysis | Services Manager | Office: 801.224.0002 ext 105
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Abdullah Baytops
Sent: Monday, October
Hello Listers
Digital Foundation is looking for 2 Remedy Developers with a minimum of 3-5
years experience in the developing of the BMC Remedy (ITSM) application. The
candidate must have experience in installation, configuration and
customization of the 7.x application.
Must have experience
Development Contract Position 2 - 3 Months... ASAP
**
You may like to state what country?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Abdullah Baytops
Sent: 06 October 2008 20:42
To: arslist@ARSLIST.ORG
Subject: Remedy Development Contract
Hello Listers
I posted a question regarding installation of the Mid-Tier 7.1 application
on a Windows Server using Apache/Tomcat the other day. I am in real need
of someone to provide me some guidance or insight in why our installation is
not functioning. Here are a few questions that may
I did it separately and installed the Mid-Tier in the Program Files
Directory
V/R
Abdul Baytops
Director of Business Operations
Digital Foundation Corporation
Web: http://www.digitalfoundation.org/ www.thedigitalcorp.com
Toll Free: 888-754-0341
Phone: 240-346-4628 (Direct Mobile)
Hello Listers
We are looking a Experienced Remedy Developers/Administrators with a secret
clearance or the ability to obtain a clearance for a project near
Blacksburg, Virginia. Must have a minimum of 3-5 years experience in the
developing of the BMC Remedy (ITSM) application. The candidate must
I would be interested as well for our Army organization just gave us this
requirement as well this week. I was hoping someone else has done it as
well.
V/R
Abdul Baytops
Director of Business Operations
Digital Foundation Corporation
Web: www.thedigitalcorp.com
Toll Free: 888-754-0341
Phone:
Hello Listers
I am migrating users from our 6.3 to 7.1 and it seems to not be running as
smoothly as I thought it would. The accounts are migrated into the 7.1
application but the password field seems to causing the problem when users
try to acces the application. The users login password is
Hello Listers,
I have a question that I would like some insight on if anyone can provide
some. We would like to have the ability for users who do not have an account
in the Remedy system to submit support request. We are not using the guest
account due to our security protocol. The users who
Merry Christmas and Hapy New Year to everyone as well
Abdul
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Daniel Bloom
Sent: Monday, December 24, 2007 7:45 PM
To: arslist@ARSLIST.ORG
Subject: Merry Christmas and a Wonderfull New Year
Hello All,
Is there a list readily available that contains a detailed list of all the
fields and the description of what the field is supposed to be used for in
the 7.0 Incident and Problem Management Application?
Thanks in Advance
Abdul Baytops
Hello Listers,
I need some help!!! Does anyone know of any cleared Remedy Administrators
Remedy Developers? In the past 2 months my company has gotten a lot of
request and can't fill these positions. Most of the positions are located in
the Washington DC Metro, Northern Virginia and Baltimore.
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