Fwd: Help not working for incident module

Hi , Help link is not working for incident management in production and test environments and its working fine for all other modules. Below is the error we are facing. [image: Inline image 1] We have checked the web.xml.file , the listings parameter value is true in test environment and false in

Help not working for incident module

Hi , Help link is not working for incident management in production and test environments and its working fine for all other modules. Below is the error we are facing. [image: Inline image 1] We have checked the web.xml.file , the listings parameter value is true in test environment and false in

Issue in approval mappings

Hi , We have a customized class Emergency Immediate whose workflow is similar to Latent class . Closedown approvals are not reflecting even though approval mappings are created. Please suggest on the same. Thanks ___ UNSUB