tem that it is a multivalued field and to separate each
value with a comma (you could also use a Semi Colon instead of a comma if you
want to).
Fred
-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of Angela Ra
All,
I have created a Vendor form that looks into Active Directory. I can
see
all the fields, but the memberOf field is only showing part of the data
from
AD. I increased the field length to 0 in Remedy to see if that made a
difference, but it does not. The memberOf field is a multivalued
a
I have a couple of questions about incoming email in the new v7.
I would like to have customers send back replies to some email messages
and have them update the tickets within Remedy, is this customization or
out of the box? Will two email address be required and how do you prevent
out of
All,
Ok this might be a stupid question but here goes
Is there an easy way to set up the new ITSM v7 to accept some incoming
email messages and add them to existing tickets. Is this now out of the
box with ITSM v7 or will it still have to be customized? I do not want
all incoming emails
Hope to get some help from someone who has integrated the Netcool Remedy
gateway (via the Alert form) to the new BMC Remedy ITSM 7.0 Incident
form. This is not as easy as it used to be in the old ITSM products, so I
am wondering if anyone has done this yet.
Thanks
Angie
_
**
Yes and here is the utility to do it http://www.remedytools.com/ARBackup.htm"Sullivan, Neil G CTR USAF AFRL/SNOX" <[EMAIL PROTECTED]> wrote: ** Has anyone successfully attempted to automate the exporting of their server definitions? I would like to export on a weekly basis without
hange Management role is 2
people that always stays the same, but the Manager of Task needs to be set
differently for each request. I am not sure if Approvals can be dynamic
like this or if I am going to have to write some funky workflow to
accomplish this.
Any Ideas
Angela Rash
[EMAIL PROT
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