Issues while importing def files from Remedy 7.1 to Remedy 9 Env

Hi, I am importing Remedy def files from Remedy 7.1 to Remedy 9 but table id's are getting changed after import in arshema form. Is there a way that we can have the same table id's after import to new Remedy 9 environment ? We have many workflows (SQL query, Filters etc ) for which we need table

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

Hi, I could not locate following packages : compat-libstdc++-5.0.7-22.2.x86_64.rpm compat-libstdc++-33-3.2.3-69.el6.i686 I will check with my Linux admin for these.(are these compatible for RHEL 7 also? Also tried to run repoquery command but it's not working in our environment. Xclock is also

Installing and upgrading to BMC Remedy 9

We are planning to install Remedy 9 on our new servers and then move the data from our earlier Remedy 7.1 ver. I have 3 queries here : 1. If we install remedy ver 9 on new server, and then with the help of def files we can move all customizations to remedy 9 (we just have AR system and for Rem

Encoding attachment type to string in bmc Remedy ver 7.1

Hi , We are working on BMC remedy ver 7.1 and it's an customized one. (no ITSM, no CMDB). We are consuming our client web service on our staging form to send attachment files to their remedy. But they have given us web service with attachment data type as string. I am unable to map it with my

how to fetch all user names in a particular group through web service

Hi, We are working on BMC Remedy ver 7.1 and it's without ITSM and CMDB. We want to send all user's name belonging to a particular group as a response to our client insert operation. They are sending us the group name . When I am trying to use get operation for a web service, I am getting al

Calling Restful web services from BMC remedy 8.1

Hi, Is it possible somehow to integrate BMC remedy 8.1 with System Center Orchestrator(SCO) from Microsoft. I heard we call it restful web services, is this a feature in BMC remedy 8.1 to call restful web services from remedy? We have created a process in SCO and we want a work order to get gene

Remedy Integration with SCOM

Hi, I am working on bmc remedy version 7.6.04 SP2 on windows 2008 R2 and SQL server 2008 R2 . I need some help on steps required to integrate SCOM with BMC Remedy. Our requirement is like as follows : SCOM should raise an alert whenever any server goes down and then from that alert an incident

Creating CI's using Atrium Core web services

Hi, I am working on remedy version 7.6.04 SP2 and trying to create a CI of bmc atrium CMDB through atrium core web services from SOAP UI tool but not able to do so. Could anyone provide me the working soap request for creating a CI. Or is there any other way for automatic CI's creation if it's

Re: Issues with Remedy Ebonding- Consuming AO process through Filter

Hi Vikrant, We work for a number of different clients and by using AO we just want to generalize this process. We will publish AO Legacy web services and then client can consume it easily. Also suppose if next client comes and they use any tool other than remedy, in that case also we can make u

Atrium orchestrator help needed

Hi, I would like to know how to integrate two remedy systems with the help of Atrium orchestrator. Does anyone has any link for the vedio tutorial of anything related to it or any kind of documentation on how to configure adaptors or how to create AO processes? Regards, Anup